Clara

Artificial Intelligence

• Ship production code in the first weeks, delivering features for real customers and financial transactions
• Own features end to end: design, build, test, deploy, monitor metrics, and fix issues
• Use AI for coding, debugging, testing, research, and automation, and advance team adoption
• Work directly with Product, Design, and senior engineers
• Learn B2B fintech in Latin America, including multiple countries and regulators
• Product Engineering track: build backend services, APIs, and interfaces
• Data & ML Engineering track: build pipelines, models, and production systems for risk scoring, fraud signals, and spend intelligence

AI-Native Engineer, New Grad

Content Marketing Manager

• Create high-quality content across LinkedIn, blog articles, website content, video scripts, executive communications, and other social media formats
• Use Google Drive for document collaboration
• Build and maintain AI-powered automations using N8N or custom GPTs
• Write and execute content for Clara’s leadership team, adapting to established voices
• Own content projects end-to-end, from concept development and copywriting through design coordination, approvals, scheduling, and publication
• Identify video and spontaneous content opportunities around offices, people, customers, and events
• Stay current with internet culture and trends and translate them into B2B fintech communications
• Maintain high editorial standards for language, tone, formatting, visual execution, and audio/video quality
• Collaborate with Events, Design, PR, Growth, and Product Marketing teams using Slack
• Support other social platforms and paid initiatives as needed

AI Content Specialist, Especialista de Contenido con IA

Data Scientist

• Develop, validate, and maintain predictive credit risk models for credit origination, behavioral risk, portfolio management, and other risk use cases
• Own the full modeling lifecycle, including problem definition, population and target construction, feature engineering, development, validation, backtesting, calibration, monitoring, and recalibration
• Use SQL and Python to explore large datasets, identify portfolio trends, analyze delinquency and losses, and develop actionable risk strategies
• Support underwriting strategies, score cutoffs, credit limits, segmentation, and portfolio management policies
• Build monitoring frameworks for model discrimination, calibration, stability, data drift, portfolio trends, vintages, roll rates, delinquency, and other risk indicators
• Validate data sources, implement data quality controls, assess feature stability, and identify leakage, selection bias, and population drift
• Contribute to methodologies addressing reject inference, selection bias, thin-file populations, and limited performance information
• Use Databricks, MLflow, GitHub, Python, SQL, scikit-learn, and other modeling tools to build reproducible, documented analytical solutions
• Collaborate with Data and Engineering teams to deploy and integrate models into business decision flows
• Communicate analytical findings to Risk leadership and non-technical stakeholders and translate model outputs into business strategies
• Build scalable risk analytics methodologies across Mexico, Brazil, and Colombia

Senior Data Scientist – Risk Modeling

Operations

• Execute and follow up on operational processes including logistics, card deliveries, and chargebacks
• Ensure operational quality and turnaround time
• Map manual processes to identify automation and continuous improvement opportunities
• Use AI tools such as Claude and ChatGPT and automation platforms such as N8N and Google Apps Script
• Analyze operational data to propose improvements and support evidence-based decisions
• Collaborate with Security/Compliance, Product, and Customer Happiness teams to solve operational problems end to end
• Document processes and maintain organized records in Notion

Operations, Backoffice Analyst – São Paulo

Account Manager

• Identify, prospect, and close new business opportunities within mid-market and enterprise segments
• Manage the end-to-end sales cycle and Account Management lifecycle, from initial outreach and discovery to complex contract negotiation and closing
• Partner with prospective and existing clients to understand financial workflows and position Clara as a strategic solution for spend control, corporate credit, and liquidity
• Drive portfolio revenue growth through cross-selling and upselling Clara's financial solutions
• Conduct regular, in-person relationship-building visits with key stakeholders to ensure long-term satisfaction and minimize churn
• Collaborate with Product and Operations teams to share market feedback and ensure seamless onboarding and implementation
• Develop and execute territory plans to exceed quarterly sales and expansion targets
• Maintain accurate records, pipeline stages, and forecasts in Hubspot

Key Account Manager, South Region

Customer Success Manager

• Manage a portfolio of accounts and ensure clients get the most value from Clara’s platform
• Act as a trusted advisor and build lasting partnerships with Clara’s clients
• Drive customer retention and identify growth opportunities
• Deliver a seamless customer experience from onboarding through renewal
• Collaborate with Sales, Product, and Marketing to advocate for customer needs
• Use data to solve complex problems
• Identify upsell and cross-sell opportunities to drive account expansion

Customer Success Associate

• Build and launch Clara’s partner program for accounting firms, BPOs, and value-added resellers of local accounting and ERP software
• Map the landscape, select initial partner cohorts, and generate live referrals
• Own demand generation through the channel, measured by qualified pipeline and converted volume
• Design commercial offers covering referral, co-sell, and enablement
• Recruit anchor partners, run initial enablement sessions, and personally participate in closing deals
• Create distinct go-to-market motions, toolkits, and incentives for each partner profile
• Bridge partners with Product, Legal, Sales, Credit, and Customer Success
• Manage onboarding, enablement, QBRs, health scores, SLAs, and partner performance cutoffs
• Track partner-sourced leads, win rate, time-to-live, and transaction volume in HubSpot and Metabase
• Document the playbook and automate portfolio communications using Google Drive, Slack, and N8N

Partnerships Expert, Channel – VARs & Accountants

• Manage a portfolio of accounts and build lasting partnerships with Clara’s clients
• Ensure customers get the most value from Clara’s platform while acting as a trusted advisor
• Drive customer retention and identify growth opportunities
• Deliver a seamless customer experience from onboarding through renewal
• Collaborate with Sales, Product, and Marketing to advocate for customer needs
• Use data to solve complex problems and contribute to Clara’s long-term success

• Own TravelPay partnerships in Brazil across TMCs, travel agencies, consolidators, corporate OTAs, and bank or card programs
• Build and run the partner channel end-to-end
• Convert distribution into TravelPay volume, live agencies, and cards or virtual accounts used on itineraries
• Lead conversations with priority TMCs and agencies
• Structure commercial offers and remain involved through booking flow and settlement
• Design go-to-market motions by partner type
• Collaborate with Product, TravelPay Operations, Sales, Credit, Legal, and country leadership
• Manage onboarding, technical and commercial SLAs, QBRs, and portfolio health
• Track agency coverage, travel volume, capture rate, and partner-sourced expansion in HubSpot and Metabase
• Use Google Drive, Slack, and N8N to document and automate the Brazil travel-partner operating system

Partnerships Expert – TravelPay

Collections

• Increase Collections team operational efficiency through process automation using n8n, AI, and integrations
• Establish control, operational routines, and governance for external vendors and partners
• Contact delinquent customers via WhatsApp and email
• Respond to Customer Happiness tickets and related areas
• Participate in Collections projects involving API development, self-negotiation tools, collections CRM, and CCB flow improvements
• Identify, prioritize, and implement automation for customer communication, invoice/boleto generation, n8n integrations, and AI agents
• Scale initiatives involving CCB generation, credit-protection-agency restriction removal, and discount negotiation agents
• Act as main contact for strategic collections and recovery vendors
• Monitor vendor SLAs and deliverable quality
• Lead contract negotiations and renegotiations to reduce costs and improve performance
• Evaluate new vendors and market opportunities, including debt portfolio sale marketplaces

AI-Native Engineer, New Grad

AI Content Specialist, Especialista de Contenido con IA

Senior Data Scientist – Risk Modeling

Operations, Backoffice Analyst – São Paulo

Key Account Manager, South Region

Customer Success Associate

Partnerships Expert, Channel – VARs & Accountants

Customer Success Associate

Partnerships Expert – TravelPay

Collections Analyst – Analista de Cobrança