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Clara

Key Account Manager – Bogotá

Clara

. Own the full customer lifecycle for strategic clients in Bogotá .

Posted 10/8/2026full-timeBogota • ColombiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Key Account Management and Customer Success within a B2B model, with a strong focus on relationship building, sales forecasting, and client retention strategies. Proficient in engaging C-level stakeholders and utilizing analytical skills to drive commercial performance and account health.

Highest-signal resume keywords
Key Account ManagementCustomer SuccessSales ForecastingB2B Relationship BuildingERP System Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Sales ForecastingPortfolio AnalysisBudgetingFinancial ModelingClient OnboardingPerformance AnalysisPipeline ManagementAnalytical MindsetDynamic Environment AdaptabilitySpanish Proficiency
Soft Skills
Structured ThinkingOutcome FocusRelationship BuildingTrust BuildingEngagement Skills
Tools & Technologies
ERP SystemsAI Tools
Industry Keywords
Financial ServicesBankingInsuranceB2B ModelC-Level Stakeholders

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Own the full customer lifecycle for strategic clients in Bogotá
  • Build trust with decision-makers and drive adoption of Clara's spend management platform
  • Develop and maintain long-term relationships with B2B clients
  • Lead onboarding for new clients and engage existing clients to maximize retention and satisfaction
  • Manage a portfolio of accounts and conduct sell-in, sell-out, and performance analyses
  • Execute tailored sales and marketing plans with partners to grow usage and expand accounts
  • Forecast commercial performance and track key account health
  • Engage CFOs and finance teams on budgeting, spend control, and ERP system integrations
  • Balance farmer and hunter responsibilities by retaining existing clients and prospecting and closing new regional opportunities

Requirements

What you’ll need
  • 5+ years of proven experience in Key Account Management or Customer Success within a B2B model
  • Experience onboarding and growing relationships with enterprise clients
  • Strong analytical mindset and comfort with sales forecasting, pipeline management, and portfolio analysis
  • Professional proficiency in English
  • Full fluency in Spanish
  • Structured thinking and outcome focus in dynamic environments
  • Based in Bogota, with knowledge of the local business landscape
  • Background in Financial Services, Banking, or Insurance is a nice-to-have
  • Experience with ERP connections, budgeting, or financial modeling is a nice-to-have
  • Track record of building relationships with C-level stakeholders is a nice-to-have
  • Interest in using AI tools to enhance commercial strategy or client service is a nice-to-have
  • Basic proficiency in Portuguese or interest in learning is a nice-to-have

Benefits

Comp & perks
  • Competitive salary
  • Stock options (ESOP) from day one
  • Annual learning budget
  • Accelerated development paths
  • Hybrid work split between office, customers, and home