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Implementation Director
Clarium. Own the full implementation lifecycle for a portfolio of enterprise health system accounts, including kickoff, technical integration coordination, workflow configuration, training, go-live, user adoption, and success evaluation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full implementation lifecycle for enterprise health systems, including technical integration, workflow configuration, and stakeholder management. Proficient in building implementation plans and risk frameworks while ensuring effective communication and collaboration across multiple teams.
Highest-signal resume keywords
Implementation Lifecycle ManagementHealthcare IT ExpertiseEHR/EMR Integration ExperienceRisk Management FrameworksStakeholder Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Implementation PlanningTechnical OnboardingWorkflow ConfigurationStatus ReportingRisk MitigationScope ManagementHealth System IT KnowledgeClinical Operations UnderstandingHL7/FHIR KnowledgeFile Exchange Protocols
Soft Skills
CommunicationCollaborationProblem-SolvingRelationship ManagementDecision-Making
Tools & Technologies
EpicOracle HealthCerner
Industry Keywords
HealthcareEnterprise SaaSClinical GovernanceTechnical IntegrationUser Adoption
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Own the full implementation lifecycle for a portfolio of enterprise health system accounts, including kickoff, technical integration coordination, workflow configuration, training, go-live, user adoption, and success evaluation
- Build and maintain implementation project plans, timelines, and risk registers
- Identify and mitigate delivery risks proactively
- Coordinate with Product, Engineering, Sales, and Customer Experience to keep commitments realistic and delivery on track
- Manage executive, user, and clinical stakeholder relationships, including CIOs, supply chain VPs, CFOs, and project sponsors
- Provide status reporting and manage escalations
- Make scope and timeline tradeoff decisions and own the reasoning behind them
- Own action plans and internal communication for scopes of work differing from Clarium's core products
- Ensure clean handoff to the Customer Success team for steady-state account management
Requirements
What you’ll need- 4-8+ years in implementation, professional services, or technical onboarding
- Meaningful experience in healthcare, health system, or complex enterprise SaaS environments
- Direct, hands-on ownership of enterprise-scale rollouts with multiple stakeholders and real technical complexity
- Working fluency with health system IT and clinical operations
- Exposure to EHR/EMR integrations, including Epic and Oracle Health/Cerner
- Knowledge of HL7/FHIR and file exchanges
- Understanding of hospital IT and clinical governance
- Track record of building implementation plans, risk frameworks, and status reporting
- Ability to build aspects of Clarium's implementation playbook and make them repeatable
- Authorized to work in the United States without employer sponsorship
Benefits
Comp & perks- Incentive Stock Options proportionate to your salary
- Fully remote, with a NYC co-working space available
- Opportunities for in-person time
- Unlimited PTO
- Top-tier health, vision, and dental benefits
- 401K
- Opportunity to build on a strong foundational team with deep data and engineering roots
- Fast-paced, high-growth environment
- Opportunity to empower frontline healthcare workers by automating administrative friction
- Collaborative work alongside clinicians, engineers, and revenue leaders