Account Manager – Public Libraries

Clarivate

. Establish and maintain regular communication with clients through phone calls and onsite visits .

Posted 11/12/2026full-timeRemote • United StatesMid-LevelSenior💰 $84,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and executing strategic account plans within the library technology sector. Proven ability to communicate effectively, adapt to client needs, and leverage emotional intelligence to build lasting partnerships.

Highest-signal resume keywords

Client Relationship ManagementLibrary Technology ExpertiseIntegrated Library Systems (ILS) SalesField Sales ExperienceAccount Planning

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account PlanningField SalesClient CommunicationConsulting Services CreationLibrary Software SalesFinancial Objectives ExecutionCall/Visit ReportingCustomer Goal AchievementEnterprise Software ExperienceEmotional Intelligence Management

Soft Skills

AdaptabilityResilienceTeam Player

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Library TechnologyLibrary ModernizationPatron ExperienceCommunity ImpactClient Partnerships

About the role

Key responsibilities & impact

Establish and maintain regular communication with clients through phone calls and onsite visits
Ensure knowledge of clients’ product mix and solution usage
Create and execute account plans with financial objectives for strategic accounts
Inform clients about Innovative events, products, and service offerings
Create consulting services opportunities and engage Innovative resources to achieve customer goals
Create call/visit reports to document findings and communicate internally
Build lasting customer partnerships and support library modernization, patron experiences, and community impact

Requirements

What you’ll need

Bachelor’s degree or relevant, equivalent work experience
5 years of direct field sales professional work experience
5 years of experience managing external client relationships within an enterprise software environment
Adaptability, resilience, and ability to work as a team player
Expert approach to managing Emotional Intelligence
Expertise with library technology or library software sales experience
Experience with supporting/selling ILS (Integrated Library Systems)
Ability to travel up to 50%
Availability for off-hours work/on-call shifts when required

Benefits

Comp & perks

Incentive or bonus earnings eligibility
Medical insurance
Dental insurance
Prescription drug coverage
Life insurance
401(k) with match
Long-term disability coverage
Vacation
Sick time
Volunteer time
Discount programs