Clarivate

Account Manager

• Own and grow revenue across an assigned portfolio of strategic accounts
• Develop and execute comprehensive multi-year account plans aligned with customer business priorities and growth objectives
• Identify and pursue cross-sell, upsell, whitespace, and expansion opportunities across Clarivate's Patent, Trademark, IP Management, Analytics, and Services portfolios
• Build and maintain a healthy pipeline of qualified opportunities
• Leverage account intelligence and market insights to prioritize growth initiatives and maximize account penetration
• Coordinate executive sponsorship programs and strategic account governance activities
• Establish and maintain trusted advisor relationships with executive sponsors, key decision-makers, and influencers
• Develop stakeholder engagement plans across business, legal, innovation, technology, procurement, and operational functions
• Conduct Executive Business Reviews and strategic account reviews
• Understand customer strategies, innovation initiatives, challenges, and organizational goals
• Position Clarivate solutions as strategic enablers and deliver measurable business value
• Lead renewal strategy and execution to achieve or exceed retention targets
• Partner with Customer Success, Professional Services, Product Specialists, and Support teams to drive solution adoption and customer value realization
• Identify account risks and develop mitigation strategies
• Monitor customer health, engagement, and business outcomes
• Cultivate customer advocacy and reference relationships
• Manage complex enterprise-level sales cycles involving multiple stakeholders and business units
• Lead proposal development, business case creation, contract negotiations, and commercial discussions
• Develop and present value-based ROI and business outcome narratives
• Negotiate pricing, contract terms, and commercial agreements
• Maintain forecast accuracy, pipeline management, and CRM discipline
• Collaborate with Legal, Finance, Product Management, Marketing, Services, and Customer Success teams
• Stay current on Intellectual Property, innovation management, R&D, patent strategy, trademark protection, AI-enabled workflows, and legal technology trends
• Share competitive intelligence, customer insights, and market feedback
• Identify emerging customer needs and market opportunities
• Contribute to account management best practices and sales excellence initiatives

Strategic Account Manager, Intellectual Property

• Own and grow revenue across an assigned portfolio of strategic accounts
• Develop and execute comprehensive multi-year account plans aligned with customer business priorities and growth objectives
• Identify and pursue cross-sell, upsell, whitespace, and expansion opportunities across Clarivate's Patent, Trademark, IP Management, Analytics, and Services portfolios
• Build and maintain a healthy pipeline of qualified opportunities
• Leverage account intelligence and market insights to prioritize growth initiatives and maximize account penetration
• Coordinate executive sponsorship programs and strategic account governance activities
• Establish and maintain trusted advisor relationships with executive sponsors, key decision-makers, and influencers
• Develop stakeholder engagement plans across business, legal, innovation, technology, procurement, and operational functions
• Conduct Executive Business Reviews and strategic account reviews
• Understand customer strategies, innovation initiatives, challenges, and organizational goals
• Position Clarivate solutions as strategic enablers and deliver measurable business value
• Lead renewal strategy and execution to achieve or exceed retention targets
• Partner with Customer Success, Professional Services, Product Specialists, and Support teams to drive adoption and value realization
• Identify account risks and develop mitigation strategies
• Monitor customer health, engagement, and business outcomes
• Cultivate customer advocacy and reference relationships
• Manage complex enterprise-level sales cycles involving multiple stakeholders and business units
• Lead proposal development, business case creation, contract negotiations, and commercial discussions
• Develop and present value-based ROI and business outcome narratives
• Negotiate pricing, contract terms, and commercial agreements
• Maintain forecast accuracy, pipeline management, and CRM discipline
• Collaborate with Legal, Finance, Product Management, Marketing, Services, and Customer Success teams
• Stay current on Intellectual Property, innovation management, R&D, patent strategy, trademark protection, AI-enabled workflows, and legal technology trends
• Share competitive intelligence, customer insights, and market feedback
• Identify emerging customer needs and market opportunities
• Contribute to account management best practices and sales excellence initiatives

Recruitment

• Lead and coach a small global Talent Acquisition team
• Manage key searches directly while enabling the broader team to deliver with excellence
• Partner with business leaders and HRBPs to understand workforce needs, hiring priorities, talent gaps, and market dynamics
• Develop recruiting strategies balancing speed, quality, candidate experience, and business impact
• Support hiring across consulting, sales, software development, research, analytics, product, and other specialized areas
• Advise hiring leaders on role definition, candidate profiles, market realities, selection approach, and offer strategy
• Use recruiting data and insights to identify risks, improve progress, and inform decisions
• Help prioritize work, remove barriers, and focus on high-impact outcomes
• Strengthen collaboration across Talent Acquisition, HR, business leaders, and other partners
• Model inclusive leadership and support a collaborative team environment

Senior Manager, Talent Acquisition

Product Specialist

• Lead multiple complex pre-sales and solution consulting projects
• Oversee product consulting activities to ensure successful outcomes
• Define and implement consulting strategies aligned with organizational objectives
• Drive continuous improvement in product consulting processes and methodologies
• Collaborate with senior leadership to influence the product consulting function
• Document and maintain accurate records of client interactions, requirements, and feedback
• Represent product consulting in strategic customer discussions and negotiations
• Mentor and guide consultants in project execution and customer interactions
• Support and co-lead consultative engagements
• Identify, develop, and share best practices, case studies, and process improvements across the global team
• Provide market and customer feedback to Product Management, Marketing, and cross-functional partners
• Provide competitive intelligence and defend solutions against competitive offerings
• Lead contributions to RFI/RFP responses and co-own executive summaries
• Lead and organize customer trials and proof-of-concepts
• Configure and set up bespoke customer requirements in demo environments
• Develop thought leadership materials and participate as a subject matter expert in marketing campaigns

Senior Product Consultant – Intellectual Property

• Lead multiple complex pre-sales and solution consulting projects
• Oversee product consulting activities to ensure successful outcomes
• Define and implement consulting strategies aligned with organizational objectives
• Drive continuous improvement in product consulting processes and methodologies
• Collaborate with senior leadership to influence the product consulting function
• Document and maintain accurate records of client interactions, requirements, and feedback
• Represent product consulting in strategic customer discussions and negotiations
• Mentor and guide consultants in project execution and customer interactions
• Support and co-lead consultative engagements
• Identify, develop, and share best practices, case studies, and process improvements across the global team
• Provide market and customer feedback to Product Management, Marketing, and other cross-functional partners
• Provide advice and support to Product Management, Marketing, and other cross-functional partners
• Understand and defend solutions and capabilities against competitive offerings
• Lead contributions to RFI/RFP responses and co-own executive summaries of RFx responses
• Lead and organize customer trials, proof of concepts, and similar engagements
• Configure and set up bespoke customer requirements in a demo environment
• Develop thought leadership materials and participate as a subject matter expert in marketing campaigns

Security Engineer

• Lead enterprise-wide cybersecurity strategy and strengthen security operations
• Protect Clarivate’s systems, products, data, and customers, including regulated healthcare and life sciences environments
• Support customer assurance, audits, and regulatory inspections
• Define and execute cybersecurity strategy, roadmap, and operating model to reduce enterprise risk
• Lead programs across security operations, incident response, vulnerability management, security engineering, governance, risk, and compliance
• Partner with Technology, Product, Engineering, Privacy, Legal, Compliance, Procurement, and business leaders to embed security requirements
• Oversee monitoring, escalation, investigation, and response processes for security incidents
• Improve security controls, policies, standards, procedures, dashboards, metrics, and reporting
• Evaluate cyber threats, identify security gaps, and prioritize remediation
• Support audit, certification, customer assurance, and regulatory activities
• Develop and lead a high-performing cybersecurity team through resource planning, capability development, coaching, and work prioritization
• Communicate cyber risk, program performance, incident trends, and strategic recommendations to executive and senior leadership

Senior Director, Cyber Security

• Support customer assurance, audits, and regulatory inspections involving healthcare, life sciences, GxP, or other regulated products and technology environments
• Define and execute the cyber security strategy, roadmap, and operating model to reduce enterprise risk and strengthen Clarivate’s security posture
• Lead cyber security programs across security operations, incident response, vulnerability management, security engineering, governance, risk, and compliance
• Partner with Technology, Product, Engineering, Privacy, Legal, Compliance, Procurement, and business leaders to embed security requirements into products, platforms, processes, and vendor relationships
• Oversee monitoring, escalation, investigation, and response processes for security incidents
• Drive improvement of security controls, policies, standards, procedures, dashboards, metrics, and reporting
• Evaluate current and emerging cyber threats, identify security gaps, and prioritize remediation activities
• Support audit, certification, customer assurance, and regulatory activities by ensuring security practices are documented, measurable, and continuously improved
• Develop and lead a high-performing cyber security team, including resource planning, capability development, coaching, and work prioritization
• Communicate cyber risk, program performance, incident trends, and strategic recommendations to executive and senior leadership
• Partner across global time zones and support urgent security incidents or business-critical events outside standard hours when needed

Consultant

• Lead data analysis and interpretation within a specific domain to derive actionable commercial insights
• Develop and apply advanced analytical techniques to address complex market and business challenges
• Own key components and deliverables within complex commercial projects
• Manage execution and delivery for smaller commercial customer engagements
• Present findings and recommendations to customers
• Guide and coordinate other consultants to ensure timely, accurate, high-quality deliverables
• Engage directly with customers to understand requirements and translate them into actionable data analysis plans
• Contribute to project strategies and methodologies tailored to the commercial sector
• Contribute to proposal development, including solutions, analytical approaches, pitch materials, and effort estimates
• Support life sciences clients with digital transformation, omnichannel strategy, customer engagement, commercialization, and execution excellence

Consultant, Customer Strategy and Commercialization

• Provide analytical insight, leadership and creativity to client engagements, business development efforts and internal initiatives
• Manage and deliver digital healthcare communication and engagement projects for pharmaceutical and biotech companies
• Define engagements, build work plans and develop client deliverables with robust recommendations
• Lead and execute primary and secondary research
• Conduct qualitative research through desktop research and interviews with KOLs, physicians, providers, payors and industry experts
• Perform quantitative analysis, including financial modelling, data manipulation and claims analysis, to develop product and market forecasts
• Synthesize large amounts of data into client stories, assumptions and actionable insights
• Contribute to brainstorming and framework development for client strategic needs
• Produce client deliverables, including PowerPoint presentations, reports and white papers
• Coordinate internal teams and external partners across multiple client projects to deliver quality work on time and within budget
• Support business development through greenfield research, proposals and pitch books
• Execute firm-building activities including knowledge management and internal training sessions
• Manage digital healthcare communication projects from initial scoping through final delivery
• Manage the global Clarivate Point of Care partner network and share best practices across markets
• Serve as a day-to-day client contact, managing communication, expectations and satisfaction

Associate Consultant – Customer Strategy, Commercialization

Analyst

• Provide filing and prosecution support through docketing, paralegal services, Recordals, Information Disclosure Statements (IDS), and/or reference management
• Interact with internal and external stakeholders in a virtual, highly matrixed and global environment
• Plan and organize tasks and work responsibilities to achieve objectives
• Process incoming and outgoing domestic and international communications in IP management software
• Review and file prosecution-related documents with the USPTO for all stages of prosecution
• Coordinate and facilitate timely instructions to foreign agents for non-U.S. patent or trademark prosecution deadlines
• Manage, create, and maintain customer documents, including scanning, filing, retrieval, document delivery, unfiled matters, file intakes, and file transfers
• Prepare documents for signature and collaborate with customer contacts on patent-office requirements
• Prepare intellectual property applications, IDSs, formalized priority claims, ADS, Powers of Attorney, PCT forms, and other forms
• Maintain customer dockets, run reports, and communicate regarding application deadlines and status
• Develop and maintain knowledge of domestic and international intellectual property office rules and procedures
• Assist with policies and procedures supporting quality improvement
• Document and track daily work in the time-tracking system within deadlines and SLAs
• Liaise across business areas to meet customer expectations and service levels

Senior IP Admin Analyst – Patent Docketing

• Provide filing and prosecution support through docketing, paralegal services, Recordals, Information Disclosure Statements (IDS), and/or reference management
• Interact with internal and external stakeholders in a virtual, highly matrixed and global environment
• Plan and organize tasks and work responsibilities to achieve objectives while adhering to organizational policies and procedures
• Process incoming and outgoing domestic and international communications in IP management software
• Review and file prosecution-related documents with the USPTO across all stages of prosecution
• Coordinate and facilitate timely instructions to foreign agents for non-US patent or trademark prosecution deadlines
• Manage, create, and maintain customer documents, including scanning, filing, retrieving, sending requested documents, unfiled matters, file intakes, and file transfers
• Prepare documents for signature and collaborate with customer contacts to fulfill patent-office requirements, including IP applications, IDS, formalized priority claims, ADS, Power of Attorney, PCT forms, and other forms
• Maintain customer dockets, run reports, and correspond regarding application deadlines and status
• Develop and maintain working knowledge of domestic and international intellectual property office rules and procedures
• Assist in establishing policies and procedures for quality improvement
• Document and track daily work in the time-tracking system within deadlines and SLAs
• Liaise with business areas to meet customer expectations and agreed or required service levels