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Clarivate

Business Systems Analyst

Clarivate

. Configure and customize Sales Cloud, Service Cloud, and Experience Cloud, including objects, fields, layouts, validation rules, and security .

Posted 11/10/2026full-timeBangalore • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive Salesforce expertise in administration and development, with a strong focus on configuring and customizing Sales Cloud, Service Cloud, and Experience Cloud. Proficient in troubleshooting, automation, and CI/CD deployments to ensure scalable and reliable solutions.

Highest-signal resume keywords
Salesforce AdministrationSalesforce DevelopmentCI/CD DeploymentsSalesforce AutomationSalesforce Administrator Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Salesforce ConfigurationSOQLSOSLData MigrationSalesforce SecuritySalesforce MetadataSalesforce AutomationGitJenkinsAgile Methodologies
Soft Skills
TroubleshootingProblem-SolvingCollaboration
Tools & Technologies
SalesforceData LoaderWorkbenchJIRABitbucket
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
Sales CloudService CloudExperience CloudCPQRevenue Cloud

Tech Stack

Tools & technologies
CloudJenkins

About the role

Key responsibilities & impact
  • Configure and customize Sales Cloud, Service Cloud, and Experience Cloud, including objects, fields, layouts, validation rules, and security
  • Manage users, roles, profiles, permission sets, security settings, and data access
  • Troubleshoot and enhance Salesforce solutions, including SOQL/SOSL queries, automation, APIs, and third-party integrations
  • Conduct system testing and UAT
  • Deploy changes through CI/CD using Git and Jenkins
  • Provide ongoing Salesforce support and troubleshooting while ensuring solutions are scalable, reliable, and effective

Requirements

What you’ll need
  • Minimum 5 years of Salesforce experience in administration or development
  • Strong knowledge of Salesforce security, standard/custom objects, automation, reports, and dashboards
  • Experience with data migration tools, including Data Loader and Workbench
  • Experience working in Agile environments and JIRA
  • Strong troubleshooting and problem-solving skills
  • Hands-on experience with Git/Bitbucket and CI/CD deployments
  • Good knowledge of Salesforce Metadata structure
  • Salesforce Administrator Certification or other relevant Salesforce certifications would be an advantage
  • Experience with CPQ or Revenue Cloud would be an advantage
  • Experience with Experience Cloud would be an advantage
  • Knowledge of Salesforce automation using Flows, Process Builder, and Apex Triggers
  • Ability to work effectively in a fast-paced and collaborative environment

Benefits

Comp & perks
  • Equal employment opportunities with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment