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Senior Program Coordinator
Clean Energy. Provide Program Operations support as a Senior Program Specialist for ICF’s energy efficiency division .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program operations support within the energy efficiency sector, with a strong focus on data analysis, compliance, and effective communication with stakeholders. Proficient in advanced Excel functionalities and program-based support systems to ensure program success and adherence to quality standards.
Highest-signal resume keywords
Program Operations SupportData AnalysisAdvanced Excel SkillsEnergy Efficiency ExperienceExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProgram ComplianceAdvanced ExcelMacrosPivot TablesSolverVBAPowerBIPower AutomateProgram QPIs/KPIs
Soft Skills
Organizational SkillsTime ManagementProblem-Solving SkillsCritical ThinkingDecision-Making
Tools & Technologies
Microsoft Office SuiteExcelOutlookPowerPointSharePoint ListsSLTSSRSSnuggPro
Industry Keywords
Energy EfficiencyUtilityProgram ImplementationQAQC ProtocolsClient Communication
Tech Stack
Tools & technologiesVBA
About the role
Key responsibilities & impact- Provide Program Operations support as a Senior Program Specialist for ICF’s energy efficiency division
- Support the implementation of PSE&G’s Income Qualified Home Weatherization program
- Ensure the timeliness and accuracy of all program invoices to the client
- Process every customer project in compliance with program calculations, policies and procedures
- Maintain effective communication with internal ICF stakeholders and the client
- Develop analysis of monthly program accruals and forecasts for accuracy
- Maintain or exceed program QPIs/KPIs and report to the ICF Operations team
- Communicate with program subcontractors to provide guidance and continuous improvement
- Monitor program projects for compliance with QAQC program protocols and processes
- Implement corrective action for customer project deficiencies and work through resolutions with stakeholders
- Become proficient in ICF program-based support systems, including SLT, SSRS and SnuggPro
- Work closely with program implementation, IT, reporting personnel and external stakeholders
- Typically work on multiple programs and projects across the Northeast
- Report to the East Region Senior Manager
Requirements
What you’ll need- Bachelor’s Degree in Business, Data Analysis, Environmental Studies, Energy or related discipline, or one year of related experience substituted for one year of education
- 5+ years of relevant experience in energy efficiency, utility, data analysis and/or related experience
- Must be experienced in Microsoft Office Suite (Excel, Outlook, PowerPoint), with demonstrated experience in Excel
- Experience with SharePoint Lists, PowerBI, or Power Automate
- Advanced Excel skills such as Macros, Pivot Tables, Solver, VBA, etc
- Excellent organizational and time management skills
- Ability to work under strict deadlines and prioritize tasks
- Excellent written and oral communications skills
- Ability to work with all levels of internal staff, as well as outside clients and vendors
- Excellent problem-solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions
- Ability to synthesize information, think critically and make decisions in a fast-paced environment
- Ability to effectively communicate and provide sound decision making to inform executive management
- Provide sound business ethics including the protection of proprietary and confidential information
- Exhibit sound decision-making skills and analytical abilities
- Ability to prioritize work in a fast-paced environment
- Candidates must be located in New Jersey
Benefits
Comp & perks- Flexible workplace arrangements
- Work-life balance
- Donation matching
- Volunteer opportunities
- Tuition reimbursement
- Access to professional development resources
- 401k matching
- Employee Stock Purchase Plan