Technical Solutions Architect – ServiceNow

Clear Channel Outdoor

. Define and own end-to-end technical architecture for the ServiceNow platform .

Posted 9/22/2026full-timeRemote • United StatesSeniorLead💰 $117,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining and owning the technical architecture for the ServiceNow platform, including design, configuration, and implementation across multiple product lines. Proficient in guiding teams through architectural decision-making, ensuring platform governance, and driving continuous improvement.

Highest-signal resume keywords

ServiceNow ArchitectureIntegrationHubJavaScriptCMDB/CSDMAgile/Scrum Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow DesignConfigurationImplementationTechnical Blueprint CreationSolution DesignREST/SOAP APIsMID ServerETL IntegrationPerformance EngineeringData Model Management

Soft Skills

Analytical AbilitiesProblem-SolvingVerbal CommunicationWritten CommunicationMentoring

Tools & Technologies

ServiceNowFlow DesignerIntegrationHub

Certifications & Qualifications

ServiceNow Certified Technical ArchitectServiceNow Certified Implementation Specialist

Industry Keywords

Enterprise ArchitectureSolution ArchitectureITSMITOMITAM

Tech Stack

Tools & technologies

ETLITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Define and own end-to-end technical architecture for the ServiceNow platform
Develop and maintain the platform roadmap, instance strategy, and technical standards across ServiceNow product lines
Create technical blueprints, solution designs, and reference architectures aligned with CSDM and ServiceNow best practices
Lead architectural decision-making and design reviews
Design and govern integrations using IntegrationHub, REST/SOAP APIs, MID Servers, and ETL
Provide oversight for AI-enabled and automation capabilities within ServiceNow
Establish and enforce platform governance, coding standards, release management, and performance engineering
Partner with stakeholders and Solution Analysts to assess needs and recommend solutions
Contribute to Statements of Work with clear business and technical requirements
Guide and mentor developers, administrators, and implementation partners
Configure and prototype ServiceNow modules, workflows, and applications
Own the health and integrity of the CMDB and data model
Lead technical validation and testing, troubleshoot complex issues, and ensure successful deployment, adoption, and knowledge transfer
Maintain architecture, design, and configuration documentation
Analyze processes and platform usage to identify inefficiencies and drive continuous improvement
Serve as a ServiceNow subject matter expert and trusted advisor to leadership

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, a related field, or equivalent experience
7+ years in enterprise or solution architecture
5+ years of hands-on ServiceNow design, configuration, and implementation experience across multiple product lines
Deep, hands-on knowledge of the Now Platform, including ITSM, ITOM, ITAM, CMDB/CSDM, and scoped application development
Ability to design instance strategy, platform standards, upgrade/release management, and performance engineering
Strong command of IntegrationHub, REST/SOAP, MID Server, and ETL integration patterns and standards
Proficiency in JavaScript, Flow Designer, and related web technologies
Excellent analytical and problem-solving abilities
Strong verbal and written communication skills
Experience working within Agile/Scrum delivery
Ability to guide multiple concurrent initiatives from design through deployment
ServiceNow certifications (CTA and/or multiple CIS certifications) preferred

Benefits

Comp & perks

Multiple Medical, Dental, and Vision Plans to choose from
Health Care Spending Accounts (HSA and FSA Options)
Medicare Assistance
Dependent Care Flexible Spending Account
Optional Short Term and Long Term Disability Plans
Company Paid Employee Life and AD&D Insurance
Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
Pre-Tax Commuter Spending Account
Employee Assistance Program (EAP)
401(k) Savings Plan with company match
Paid Time Off (Accrued Vacation and Sick Plans)
Free Digital Gym Membership and Discounted Memberships
Professional Development Opportunities
Employee Resource Groups
Bonus eligible, subject to the terms and conditions of the applicable incentive plan