Clear Channel Outdoor

Solutions Engineer

• Define and own end-to-end technical architecture for the ServiceNow platform
• Develop and maintain the platform roadmap, instance strategy, and technical standards across ServiceNow product lines
• Create technical blueprints, solution designs, and reference architectures aligned with CSDM and ServiceNow best practices
• Lead architectural decision-making and design reviews
• Design and govern integrations using IntegrationHub, REST/SOAP APIs, MID Servers, and ETL
• Provide oversight for AI-enabled and automation capabilities within ServiceNow
• Establish and enforce platform governance, coding standards, release management, and performance engineering
• Partner with stakeholders and Solution Analysts to assess needs and recommend solutions
• Contribute to Statements of Work with clear business and technical requirements
• Guide and mentor developers, administrators, and implementation partners
• Configure and prototype ServiceNow modules, workflows, and applications
• Own the health and integrity of the CMDB and data model
• Lead technical validation and testing, troubleshoot complex issues, and ensure successful deployment, adoption, and knowledge transfer
• Maintain architecture, design, and configuration documentation
• Analyze processes and platform usage to identify inefficiencies and drive continuous improvement
• Serve as a ServiceNow subject matter expert and trusted advisor to leadership

Technical Solutions Architect – ServiceNow

Marketing Operations

• Own the governance, architecture, and long-term roadmap of Asana across Marketing & Creative Operations
• Translate departmental strategy into scalable workflows, standardized intake processes, and sustainable system design
• Implement automation enhancements, AI-enabled efficiencies, and intelligent workflow improvements
• Establish and enforce governance standards for form logic, fields, naming conventions, and project structures across regions
• Audit system health and monitor adoption, usage trends, compliance, and regional consistency
• Design and maintain complex branching request forms, custom field architecture, automations, rules, and workflow logic
• QA system updates, forms, and automations before rollout
• Lead quarterly Asana Admin meetings and drive continuous improvement discussions
• Train and support regional Asana Administrators
• Maintain internal documentation for workflows, system changes, and configuration standards
• Implement approved system updates consistently across regions
• Support administration and optimization of Canva Enterprise, including access, permissions, folders, configurations, templates, Brand Kits, content libraries, and approval workflows
• Support onboarding, documentation, and user guidance for Canva users
• Test and implement Canva integrations with Asana, DAM platforms, and other marketing systems
• Monitor Canva adoption and recommend usability, consistency, and efficiency improvements
• Provide operational support across adjacent marketing systems such as Adobe, HubSpot, and Hootsuite
• Identify opportunities to improve integration, workflow consistency, and automation across the broader marketing technology ecosystem
• Support expansion of governance and automation practices across the martech stack

Technical Solutions Architect – ServiceNow

Marketing Operations Systems Specialist