ClearDent

Onboarding Specialist

• Coordinate customer onboarding from sales handoff through implementation and go-live
• Serve as the primary customer contact, managing kickoff meetings, timelines and communications
• Maintain project plans and track milestones, dependencies, risks and action items
• Coordinate internal resources and schedules for implementation, training and customer success activities
• Ensure customer and internal readiness for scheduled deliverables and escalate issues that may impact timelines
• Organize customer training programs and webinars, including logistics, participant engagement and follow-up activities
• Maintain accurate records in CRM and project management systems
• Monitor progress and recommend process improvements

Explore Customer Onboarding & Success Coordinator at ClearDent. Review requirements and application details.

Customer Onboarding & Success Coordinator

Solutions Engineer

• Analyze business processes and guide customers through transition to ClearDent systems
• Perform on-site and remote training and provide consultative services
• Create educational materials and conduct webinars
• Build lasting customer relationships to ensure success
• Maintain accurate customer contact histories and training records in the CRM system
• Collaborate with product management to improve software applications and services
• Travel to customer locations as required
• Perform other assigned duties

Explore Dental Software Implementation Specialist at ClearDent. Review requirements and application details.