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Senior Implementation Engineer
Cleo Consulting, Inc.. Lead technical delivery for assigned projects from implementation through Hypercare .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in EDI, B2B integration, and API security, with a strong focus on implementing complex workflows and integrations across multiple platforms. Proven ability to lead technical delivery, mentor engineers, and optimize integration performance while ensuring effective communication with stakeholders.
Highest-signal resume keywords
EDI IntegrationAPI SecurityBPS Workflow DevelopmentTechnical Delivery LeadershipMentoring Engineers
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ANSI X12EDIFACTXMLREST/SOAP APIsAS2SFTPVANOAuthERP IntegrationPerformance Optimization
Soft Skills
Customer CommunicationCollaborationProblem SolvingProactivityTeam Leadership
Tools & Technologies
SterlingGentranOpenTextAxwayCleo Integration CloudClarify
Industry Keywords
RetailManufacturingLogisticsSupply ChainMiddleware Implementation
Tech Stack
Tools & technologiesCloudERPSOAP
About the role
Key responsibilities & impact- Lead technical delivery for assigned projects from implementation through Hypercare
- Configure and troubleshoot complex EDI, API, ERP, and B2B integrations
- Build advanced Business Process Sequences (BPS), data mappings, and API workflows
- Implement performance, security, and integration best practices
- Act as the primary technical contact throughout project delivery
- Lead customer meetings, workshops, UAT, and technical discussions
- Partner with Project Managers and Solution Architects on planning, scoping, estimation, and issue resolution
- Drive technical escalations and ensure timely project delivery
- Design and implement integrations using ANSI X12, EDIFACT, XML, REST/SOAP APIs, and AS2, SFTP, VAN, HTTP/S protocols
- Develop ERP integrations across multiple platforms
- Implement authentication, OAuth, encryption, monitoring, and API security
- Optimize integration performance and troubleshoot complex production issues
- Mentor junior engineers through code reviews, technical guidance, and onboarding
- Promote engineering best practices, documentation, and reusable solutions
- Bridge AI strategy and daily execution by directing engineers to appropriate tools and enforcing enablement as needed
Requirements
What you’ll need- Strong experience with ANSI X12, EDIFACT, XML, and B2B integration
- Expertise in AS2, SFTP, VAN, HTTP/S, REST/SOAP APIs, OAuth, and API security
- Hands-on experience building complex BPS workflows, advanced data mappings, and ERP integrations (SAP preferred)
- Strong troubleshooting, performance optimization, and documentation skills
- Experience leading technical delivery and mentoring engineers
- Ability to manage customer communication, technical discussions, and project escalations
- Strong collaboration with Project Managers, Architects, and cross-functional teams
- B.E./B.Tech in Computer Science, IT, or related discipline
- 5–7 years of EDI, B2B Integration, or Middleware implementation experience
- Previous technical lead or delivery ownership experience preferred
- Experience in retail, manufacturing, logistics, or supply chain
- Exposure to Sterling, Gentran, OpenText, Axway, or similar integration platforms
- Knowledge of Cleo Integration Cloud (CIC) or Clarify
- Experience with multiple ERP platforms and AI-assisted productivity tools
- Ability to be proactive and develop new ideas
- Ability to work within or lead a team
- Ability to manage tasks and activities
- Ability to manage relationships with customers
- Ability to communicate effectively with people
- Ability to achieve objectives
- Ability to analyze situations and find accurate solutions
- Ability to account for the human factor
- AI fluency, including using AI to identify project risk patterns, generate customer-facing materials, automate reporting, and create reusable AI-assisted templates
Benefits
Comp & perks- Group Medical Insurance & Group Personal Accident Insurance coverage
- PF & Retiral benefits
- Flexible PTO and company holidays
- Wellness Benefit of 15000 per year
- Cleo Cares - CSR initiatives
- Leadership Development: world-class programs, executive mentorship, and rotational opportunities
- Internal Mobility
- Recognition & Impact
- Inclusive Community