Case Management Social Worker – Behavioral Health Emergency Response Team, Psychiatry Consult Liaison

Cleveland Clinic

. Coordinate the care and services of select patients .

Posted 10/5/2026full-timeCleveland • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in psychosocial assessments, crisis intervention, and discharge planning while advocating for patients and families in complex healthcare situations. Maintains compliance with regulatory standards and provides mentorship to less experienced caregivers.

Highest-signal resume keywords

Master’s Degree In Social Work (MSW) Or Master Of Science In Social Administration (MSS)Current State Licensure As A Social Worker (LSW, LISW Or LISW-S)Basic Life Support (BLS) CertificationThree Years Of Experience In A Healthcare SystemKnowledge Of Community Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Psychosocial AssessmentCrisis InterventionDischarge PlanningTreatment RecommendationsCounselingAdvocacyRegulatory CompliancePatient EducationInterdisciplinary CommunicationComplex Family Dynamics Management

Soft Skills

FlexibleOpen-MindedAdaptableEmpatheticMentoring

Certifications & Qualifications

Basic Life Support (BLS)Certification As A Case Manager (Preferred)

Industry Keywords

Healthcare SystemPre-Acute CarePost-Acute CareCommunity ResourcesEnd-Of-Life IssuesAbuse And Neglect AdvocacyDomestic Violence SupportSexual Assault AdvocacyPersonal Protective Equipment ComplianceContinuing Education Requirements

About the role

Key responsibilities & impact

Coordinate the care and services of select patients
Intervene with patients who have complex psychosocial and discharge planning needs
Conduct detailed psychosocial assessments and coordinate with community resources and supportive counseling
Provide crisis intervention to patients and families and facilitate transitions of care for high-risk patients
Manage discharge planning and connect patients with post-discharge care providers
Work with families exhibiting complex family dynamics
Communicate discharge planning status to the interdisciplinary team
Educate patients, families and physicians regarding post-acute options, freedom of choice and financial concerns
Conduct ongoing psychosocial assessments and interventions and make treatment recommendations
Address social, psychological, financial, behavioral and regulatory barriers to successful medical outcomes
Provide counseling and intervention related to treatment decisions and end-of-life issues
Advocate for patients and families in cases involving abuse, neglect, domestic violence and sexual assault
Empower patients and families to make autonomous healthcare decisions and access needed services
Maintain social work competencies and regulatory compliance
Complete mandatory and continuing education requirements
Serve as a preceptor, mentor and resource to less experienced caregivers
Represent the department on committees

Requirements

What you’ll need

Master’s degree in social work (MSW) or Master of Science in Social Administration (MSS)
Current state licensure as a Social Worker (LSW, LISW or LISW-S)
Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross
Flexible, open-minded and adaptable to change
Certification as a Case Manager within one year of eligibility from an approved professional organization (preferred)
Three years of experience in a healthcare system including exposure to and experience in pre- and post-acute care (preferred)
Hospital social work experience (preferred)
Knowledge of community services (preferred)
Ability to meet physical requirements, including extensive standing and walking, normal or corrected hearing and vision, and sedentary work requirements
Compliance with personal protective equipment requirements, drug testing, and influenza prevention program

Benefits

Comp & perks

No weekends or holidays
Monday–Friday, 8:00am–5:00pm schedule
Annual influenza vaccination program with approved exemption option
Equal opportunity employment in a drug-free environment