Program Manager – Nursing Quality and Professional Practice

Cleveland Clinic

. Lead local nursing quality initiatives in collaboration with the enterprise nursing quality team .

Posted 10/27/2026full-timeMayfield Heights • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in nursing quality initiatives, data analysis, and performance improvement while effectively collaborating with leadership to enhance patient care and safety standards. Proficient in managing Magnet/Pathway processes and guiding nursing teams through quality compliance and best practices.

Highest-signal resume keywords

Bachelor’s Of Science In Nursing (BSN)Registered Nurse (RN) LicenseQuality Or Nursing Leadership CertificationFive Years Of Clinical Nursing ExperienceMagnet/Pathway Process Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Data ReportingData AnalysisPerformance ImprovementBenchmarkingProject ManagementNursing-Sensitive IndicatorsContinuous Improvement ActivitiesCompliance With Standards Of CareData CollectionInterim Reporting

Soft Skills

CollaborationCoachingMentoringCommunicationLeadership

Certifications & Qualifications

Quality Or Nursing Leadership Certification

Industry Keywords

National Database Of Nursing Quality Indicators (NDNQI)Magnet DesignationANCC ComplianceStandard PrecautionsPatient Experience

About the role

Key responsibilities & impact

Lead local nursing quality initiatives in collaboration with the enterprise nursing quality team
Serve as site facilitator for nursing-sensitive quality data reporting to the National Database of Nursing Quality Indicators (NDNQI)
Monitor and analyze quality outcomes and nursing-sensitive quality data
Manage collection, administration, benchmarking, and dissemination of NDNQI data and nursing-sensitive indicators
Develop processes to monitor performance and identify needed interventions
Collaborate with nursing and organizational leadership to develop annual performance indicators and drive local improvements
Provide written and verbal data reviews to nursing leaders and executive leadership
Partner with departments to support and implement best practices
Implement actionable items related to quality performance and compliance with standards of care
Drive continuous improvement activities for quality, safety, and patient experience priorities
Coordinate improvement projects and manage change adoption and sustainment
Manage the Magnet/Pathway process from application through maintenance of certification
Communicate with Magnet appraisers and reapply for Magnet designation as appropriate
Provide guidance regarding Magnet/Pathways gap analysis, status, goals, and programs
Provide interim reporting required by ANCC and serve as liaison with the ANCC national office
Facilitate Magnet/Pathway steering committees and ambassador programs
Serve as a coach and mentor to nurses at all levels
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s of Science in Nursing (BSN)
Quality or nursing leadership certification within two years
Registered Nurse (RN) with license in the current state of employment
Five years of clinical nursing experience
Preferred: Master of Science in Nursing (MSN)
Preferred: Nursing leadership experience
Preferred: Experience with project management or performance management activities
Frequent data entry, standing, walking or sitting
Must follow Standard Precautions and use personal protective equipment as required
Must comply with post-offer controlled-substance testing
Must comply with the influenza prevention program, including annual vaccination or an approved exemption

Benefits

Comp & perks

Drug-free workplace
Influenza prevention program, including annual vaccination or approved exemption
Equal employment opportunity