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Total Rewards Analyst II
Cleveland Clinic. Develop, implement, and administer Total Rewards programs covering retirement, employee benefits, leave administration, service relations, and compensation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering Total Rewards programs, including retirement, employee benefits, and leave administration, while ensuring compliance with HR policies and regulations. Proven ability to evaluate program effectiveness and facilitate cross-functional collaboration to enhance employee communications and program offerings.
Highest-signal resume keywords
Total Rewards Program AdministrationPTO and Leave Administration ManagementHR Compliance and Regulatory FrameworksCertified Compensation Professional (CCP)Meeting Facilitation and Cross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Total Rewards ProgramsAbsence Management OperationsPayroll ComplianceProgram Administration AuditsEmployee Eligibility DeterminationTimecard CorrectionsIssue ResolutionRecord-KeepingStrategic Program EvaluationEmployee Communication Development
Soft Skills
Highly OrganizedConfident CommunicatorEffective Meeting Facilitator
Tools & Technologies
Office EquipmentAudiovisual EquipmentComputer Systems
Certifications & Qualifications
Certified Compensation Professional (CCP)Certified Benefit Professional (CBP)Senior Professional in Human Resources (SPHR)
Industry Keywords
Human ResourcesEmployee BenefitsRetirement ProgramsCompliance StandardsCross-Functional InitiativesService RelationsCleveland Clinic PoliciesInfluenza Prevention Program
About the role
Key responsibilities & impact- Develop, implement, and administer Total Rewards programs covering retirement, employee benefits, leave administration, service relations, and compensation
- Support enterprise-wide Absence Management operations, including timecard corrections, audits, and issue resolution affecting caregiver pay and time-off administration
- Process sensitive transactions accurately and timely while maintaining compliance with payroll and absence management policies
- Provide service to caregivers and leaders across the organization
- Administer assigned Total Rewards programs and review proposed changes and enhancements
- Lead and manage enterprise-wide paid time off (PTO) and leave-related programs as subject matter expert and primary point of contact
- Evaluate program effectiveness and recommend strategic improvements to benefit offerings, processes, and administration
- Develop and coordinate employee communications about program changes and updates
- Liaise among Total Rewards, Human Resources, and third-party administrators to resolve issues and improve processes
- Determine employee eligibility and maintain accurate eligibility records
- Conduct program administration audits for compliance with policies and applicable laws and guidelines
- Facilitate meetings, develop agendas, and document meeting minutes
- Ensure consistent and equitable program administration, internal equity, and regulatory compliance
- Represent Total Rewards in cross-functional initiatives and governance committees
- Support return-to-office initiatives and promote an in-state Ohio presence
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree in Business Administration, Human Resources or related field and three years of professional and functionally relevant experience in a Human Resources environment, including two years of Total Rewards experience
- OR six years of professional experience in Human Resources/Total Rewards may substitute for the Bachelor's degree requirement
- Candidates must reside in Northeast Ohio
- Preferred: Certified Compensation Professional (CCP), Certified Benefit Professional (CBP), or Senior Professional in Human Resources (SPHR)
- Preferred: Master’s Degree
- Preferred: Proven experience managing complex Total Rewards programs, especially PTO and leave administration
- Preferred: Strong understanding of HR compliance and regulatory frameworks
- Preferred: Confident meeting facilitator and communicator, able to handle cross-functional collaboration
- Preferred: Highly organized with experience in record-keeping and audits
- Ability to perform work in a stationary position for extended periods
- Ability to travel throughout the hospital system and, for some roles, to other locations including internationally
- Ability to operate a computer, audiovisual and other office equipment
- Ability to communicate and exchange accurate information, including delivering applicable training in person and virtually
- In some locations, ability to move up to 25 lbs.
- Must follow standard precautions and use personal protective equipment as required
- Required to comply with Cleveland Clinic’s influenza prevention program, including annual vaccination or an approved exemption
Benefits
Comp & perks- Support and appreciation from Cleveland Clinic
- Rewarding career opportunities
- Remote work from 8:00 a.m. – 5:00 p.m.
- Annual influenza vaccination program or approved exemption
- Equal employment opportunity
- Drug-free environment with post-offer controlled-substance testing