Virtual Patient Companion

Cleveland Clinic

. Provide continuous remote observation of patients across the Cleveland Clinic enterprise from a centralized monitoring location .

Posted 9/18/2026part-timeBeachwood • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to monitor multiple patients effectively while ensuring safety and compliance with healthcare regulations. Proficient in using telemonitoring systems and maintaining professional communication with patients and healthcare staff.

Highest-signal resume keywords

Telemonitoring System ProficiencyPatient Observation SkillsEffective CommunicationNurse Assistant/Medical Assistant CertificationHospital Environment Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient MonitoringTeleSitter Solution SoftwareBehavioral ObservationPrioritization SkillsControlled-Substance Testing Compliance

Soft Skills

DiscretionCourtesyCollaborationMental ConcentrationPrecise Accuracy

Tools & Technologies

Digital Two-Way Audio DeviceAlarm SystemVocera

Certifications & Qualifications

Nurse Assistant CertificationMedical Assistant Certification

Industry Keywords

Hospital SettingsPatient SafetyQuality AssuranceRegulatory CompliancePersonal Protective Equipment

About the role

Key responsibilities & impact

Provide continuous remote observation of patients across the Cleveland Clinic enterprise from a centralized monitoring location
Observe multiple patients, up to 15–20 at a time, using a telemonitoring system
Verbally redirect patients to ensure safety and prevent at-risk behaviors
Alert nursing staff through the alarm system or Vocera when intervention is required
Maintain visual observation
Verbally redirect patients over a digital two-way audio device
Immediately summon nursing staff when a patient requires assistance
Participate in hand-offs of pertinent patient information and behavior at shift changes
Arrange meal breaks and inform staff before leaving the monitoring station so continuous observation is maintained
Provide patients with explanations as necessary without counseling or offering opinions
Comply with corporate and departmental policies, procedures, quality assurance methods, and safety codes
Use the NAME TeleSitter Solution software
Demonstrate professional communication and collaborate with management and peers

Requirements

What you’ll need

High School Diploma/GED
General knowledge of hospital settings
Ability to monitor up to 15 patients on one screen at one time and prioritize simultaneous situations
Ability to communicate effectively with patients using a microphone and headset
Ability to communicate with hospital staff and respond quickly to patient behavioral changes
Ability to use discretion and courtesy when working with patients, visitors, and staff
Must comply with licensing, regulatory, and accrediting agency provisions as required
Must comply with the annual influenza prevention program, including vaccination or an approved exemption
Must undergo controlled-substance testing following an employment offer
Preferred: Previous experience in a hospital environment
Preferred: Previous clinical experience
Preferred: Previous direct patient care experience
Preferred: Nurse Assistant/Medical Assistant Certification
Requires ability to sit for prolonged periods
Occasional lifting and carrying of up to 10 pounds
Frequent grasping and reaching
Mental concentration and precise accuracy
Must use personal protective equipment as required

Benefits

Comp & perks

Endless support and appreciation
Annual influenza vaccination program or approved exemption
Equal employment opportunity
Drug-free work environment
Controlled-substance testing following employment offers