Director of Operations

Client Accelerators

. Build, manage, and continuously improve Client Accelerators' operating system.

Posted 10/24/2026full-timeRemote • United StatesLead💰 $140,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and scaling operational systems, with strong financial acumen and the ability to translate strategic objectives into measurable operational plans. Proven track record in managing cross-functional projects, enhancing departmental performance, and fostering accountability within teams.

Highest-signal resume keywords

Operational Systems DevelopmentFinancial AcumenPerformance ManagementCross-Functional Project ManagementAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ForecastingExpense ManagementKPI DevelopmentDashboard ImplementationOrganizational DesignOperational EfficiencyResource AllocationClient Retention StrategiesPerformance MetricsAutomation Implementation

Soft Skills

Strong CommunicationLeadershipAttention to DetailProactive MindsetDecision-Making

Industry Keywords

Client SuccessCreative ProductionRevenue OperationsBusiness GrowthOperational HealthOrganizational ChangeAccountability StructuresPerformance VisibilityNet Operating IncomeProfitability

About the role

Key responsibilities & impact

Build, manage, and continuously improve Client Accelerators' operating system.
Scale the company toward $20M in annual recurring revenue and $5M in EBITDA while reducing the CEO's day-to-day operational involvement.
Work directly with the CEO to translate vision and strategic priorities into measurable goals, operating systems, departmental accountability, and consistent execution.
Oversee the operational health and performance of Client Success, Creative Production, Revenue Operations, and Finance.
Build systems, scorecards, leadership cadences, and accountability structures for department leaders.
Ensure accurate financial forecasting, operational visibility, efficient resource allocation, strong people systems, and proactive risk resolution.
Monitor net operating income, margin performance, client retention, employee performance, hiring, automation, and organizational design.
Ensure profitable business growth without sacrificing client outcomes or team performance.
Provide daily visibility into departmental performance, financial direction, and operational risks.
Take complete ownership of the company's operating infrastructure and proactively improve it.

Requirements

What you’ll need

Proven ability to build and scale operational systems within a growing company.
Strong financial acumen, including understanding of net operating income, profitability, forecasting, operating leverage, and expense management.
Demonstrated ability to lead department managers and hold senior team members accountable.
Ability to translate strategic company objectives into measurable operational plans and KPIs.
Experience implementing dashboards, reporting systems, and company-wide performance management processes.
Strong understanding of hiring, onboarding, performance management, and organizational design.
Experience managing complex, cross-functional projects and implementing organizational change.
Ability to identify operational inefficiencies and independently develop practical solutions.
Excellent analytical and problem-solving skills.
Strong communication skills and the ability to work directly with the CEO and senior leadership.
Ability to manage competing priorities in a fast-growing company.
Comfort making decisions with incomplete information while maintaining accountability for results.
Ability to challenge the CEO or department leaders constructively when needed.
Strong organizational skills, attention to detail, and follow-through.
A proactive, ownership-driven mindset focused on measurable business results.

Benefits

Comp & perks

Competitive compensation package with a performance-based bonus structure.
$140,000 annual base salary, with approximately $170,000 total annual compensation at plan.
Growth-tied bonus opportunity combining operational performance and company net-profit growth.
Unlimited PTO.
Healthcare benefits.
Access to world-class training materials and professional development opportunities.
Significant leadership and career growth opportunity.
Opportunity to work directly with the CEO and lead major operational improvements across the company.
Work alongside high-performing leaders in Operations, Sales, Creative, and Media Buying.
Company leadership events and industry conferences.