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NetSuite Suite Projects Pro System Administrator
Climate Policy Initiative. Manage and maintain CPI’s NetSuite SuiteProjects Pro environment .
Tech Stack
Tools & technologiesERPOracleTableau
About the role
Key responsibilities & impact- Manage and maintain CPI’s NetSuite SuiteProjects Pro environment
- Ensure project, resource, timesheet, and financial data accuracy and integrity
- Configure, test, and update system settings, workflows, and permissions
- Provide first-line user support and resolve issues in collaboration with Operations and IT
- Develop and maintain dashboards, reports, and analytics for operational decision-making
- Coordinate with Xero, Oracle NetSuite, and OpenAir vendors on upgrades, enhancements, and troubleshooting
- Manage large data imports and updates manually and via Integration Manager
- Manage a SuiteProjects Pro system integrating with CPI systems while financial data is held outside NetSuite
- Conduct user training and onboarding sessions
- Create and maintain management processes, data checks, and validation procedures
- Create and maintain system documentation, SOPs, and data dictionaries
- Identify opportunities to improve system efficiency and user experience
- Work closely with Operations, Finance, and IT teams to support smooth system adoption
Requirements
What you’ll need- Bachelor’s or Master’s degree in Computer Science, IT Systems Management, Business Administration, or Engineering, and/or relevant certifications or professional experience
- Overall 6 years of relevant experience in system administration or operations roles
- Experience with ERP, PSA, or project management tools such as NetSuite SuiteProjects Pro, NetSuite, SAP, or Oracle
- Demonstrated experience in data management, reporting, and workflow configuration
- Strong Excel skills, including data transformation, cleaning and validation, formulas, text formulas, XLOOKUP, and pivot tables
- Experience working independently on projects with limited supervision
- Experience creating documentation and training users in IT systems and processes
- Confidence engaging with a wide range of stakeholders and explaining technical concepts to non-technical users
- Excellent organizational, problem-solving, and prioritization skills
- Customer-service orientation and ability to manage queries efficiently
- Strong attention to detail and commitment to data accuracy
- Familiarity with reporting tools such as Power BI or Tableau is a plus
- Experience working in multi-country or global organizations is preferred
Benefits
Comp & perks- Hybrid work arrangement
- Full-time employment
- Professional experience and development in NetSuite SuiteProjects Pro, ERP, PSA, and project management systems
- User training and onboarding responsibilities
- Collaboration with international offices and multi-country/global organizations