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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in ServiceNow product ownership, including ITSM, ITOM, and HRSD, while effectively managing product roadmaps and stakeholder collaboration. Proficient in Agile methodologies and ensuring compliance with ITIL best practices in enterprise-level implementations.
Highest-signal resume keywords
ServiceNow ITSM ExpertiseServiceNow Product OwnershipAgile / Scrum MethodologiesServiceNow Integrations (REST, APIs, MID Server)ITIL Framework Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow ITSMServiceNow ITOMServiceNow HRSDAgile MethodologiesScrum MethodologiesWorkflow AutomationServiceNow Platform ArchitectureProduct Roadmap DefinitionEnterprise-Level ImplementationsStakeholder Management
Soft Skills
Communication SkillsCollaboration Skills
Tools & Technologies
ServiceNowRESTAPIsMID Server
Certifications & Qualifications
ServiceNow Certified System Administrator (CSA)ServiceNow Certified Implementation Specialist (CIS)Certified Scrum Product Owner (CSPO)ITIL Certification
Industry Keywords
Healthcare IT InnovationEHR ImplementationData ConversionRegulatory ReportingQuality ReportingEnterprise Data AnalyticsFHIR InteroperabilityPayer-to-Payer Data ExchangeAPI Strategy
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Own and manage the ServiceNow product roadmap
- Collaborate with stakeholders to define business requirements
- Drive platform strategy, enhancements, and integrations
- Lead Agile ceremonies and ensure timely delivery
- Ensure governance, compliance, and best practices
- Join ClinDCast, which partners with healthcare organizations to provide healthcare IT innovation, EHR implementation and optimization, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and API strategy
Requirements
What you’ll need- 15+ years of experience required
- Strong expertise in ServiceNow ITSM, ITOM, and HRSD
- Hands-on experience with ServiceNow Product Ownership
- Deep understanding of Agile / Scrum methodologies
- Experience with ServiceNow integrations, including REST, APIs, and MID Server
- Strong knowledge of workflow automation and ServiceNow platform architecture
- Excellent stakeholder management and communication skills
- Experience in enterprise-level ServiceNow implementations
- Ability to define product roadmap and prioritize the backlog
- Knowledge of ITIL framework and best practices
- ServiceNow Certified System Administrator (CSA) certification preferred
- ServiceNow Certified Implementation Specialist (CIS) certification preferred
- Certified Scrum Product Owner (CSPO) certification preferred
- ITIL Certification preferred
Benefits
Comp & perks- Flexible work from home options available