Project Manager – Post-Sales Healthcare Software Delivery

Clinisys

. Manage a large portfolio of concurrent customer-facing software delivery projects .

Posted 10/6/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer-facing software delivery projects, including project planning, risk management, and stakeholder communication, particularly within healthcare technology environments. Proficient in utilizing project management methodologies and tools to ensure successful project outcomes and adherence to budgets and timelines.

Highest-signal resume keywords

Project ManagementHealthcare Software DeliveryAgile MethodologyStakeholder CommunicationRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningBudget ManagementResource ManagementSoftware UpgradesIntegrationsMigrationsApplication DeploymentsProject GovernanceReportingAI Technologies

Soft Skills

Customer EngagementCollaborationProblem SolvingCommunicationTime Management

Tools & Technologies

Microsoft CopilotProject Management ToolsPRINCE2WaterfallAgile

Industry Keywords

NHSHealthcare ITPathologyLaboratory OperationsDiagnosticsLIMSEPRHealthcare TechnologySaaSTechnology Services

About the role

Key responsibilities & impact

Manage a large portfolio of concurrent customer-facing software delivery projects
Coordinate software upgrades, system enhancements, integrations, migrations, and other post-sales service engagements
Own project plans, timelines, risks, dependencies, budgets, and resource requirements
Act as the primary point of contact for customers throughout project delivery
Collaborate with Professional Services, Product, Technical, Support, and Customer Success teams
Manage project governance, stakeholder communications, and reporting activities
Identify and mitigate project risks and issues to ensure successful delivery outcomes
Support customers through implementation, testing, deployment, and project closure activities
Ensure projects are delivered within agreed scope, budget, and timescales
Manage a high volume of projects simultaneously while maintaining delivery quality and contractual commitments
Deliver projects supporting NHS and private healthcare customers throughout the UK

Requirements

What you’ll need

Minimum 3 years' experience as a Project Manager delivering customer-facing software projects
Experience working for a software vendor, healthcare technology provider, SaaS provider, or technology services organisation
Proven experience managing multiple concurrent projects in a high-volume delivery environment
Experience delivering software-only projects, including upgrades, enhancements, integrations, migrations, or application deployments
Experience managing project plans, resources, budgets, risks, issues, and dependencies
Working knowledge of project management methodologies such as PRINCE2, Agile, Waterfall, or similar
Experience using project management and planning tools
Experience managing project governance, reporting, and customer-facing delivery activities
Experience delivering projects into NHS organisations is highly desirable
Experience within pathology, laboratory, diagnostics, LIMS, EPR, or healthcare IT environments is highly desirable
Experience delivering software solutions used within pathology laboratories is highly desirable
Experience managing healthcare software projects within acute trusts, pathology networks, or diagnostic services is highly desirable
Previous experience in pathology services, laboratory operations, or healthcare delivery before moving into project management is advantageous
Experience engaging with pathology managers, laboratory managers, clinicians, and healthcare stakeholders is highly desirable
Practical experience using Microsoft Copilot or similar generative AI tools is desirable
Experience incorporating AI-assisted workflows into project delivery, governance, reporting, or operational processes is desirable
Knowledge of Clinisys solutions is beneficial but not essential
Working knowledge of Artificial Intelligence technologies and ability to leverage them to improve processes and outcomes
Core understanding of AI concepts and ability to demonstrate use of AI tools in a professional setting
Occasional planned out-of-hours deployment activities may be required
Must attend/travel to the office on the first day of employment for onboarding

Benefits

Comp & perks

Fully remote work arrangement
Standard 40-hour working week
Opportunity to support critical healthcare and pathology systems used across NHS and private healthcare organisations throughout the UK
AI-enabled tools and technologies to enhance project delivery, operational efficiency, and customer outcomes