Registration Manager

CloserStill Media

. Own registration and event technology across all CloserStill portfolios .

Posted 10/2/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing registration and event technology, including vendor management and technical troubleshooting. Proficient in data mapping, platform configuration, and improving customer journeys through strategic recommendations.

Highest-signal resume keywords

Event Technology ManagementVendor ManagementAPI IntegrationData MappingTroubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Registration ManagementEvent AppsLead ScanningBadge PrintingPlatform ConfigurationData Capture StandardsTechnical TroubleshootingProcess StandardizationIntegration KnowledgeCommercial Awareness

Soft Skills

Clear CommunicationCalm Judgement Under PressureDetail-FocusedStrategic Approach

Tools & Technologies

CRM SystemsMarketing Automation SystemsEvent Technology Platforms

Industry Keywords

B2B EventsExhibition TechnologySupplier RelationshipsCustomer JourneysData Quality

About the role

Key responsibilities & impact

Own registration and event technology across all CloserStill portfolios
Manage registration, event apps, lead scanning, badge printing and related platforms
Manage external supplier relationships and challenge performance, capability, roadmaps, costs and value
Maintain standards for data capture, permissions, consent and platform configuration
Build internal ownership and technical understanding to reduce supplier dependency
Apply technical knowledge of APIs, integrations, data flows and platform configuration
Troubleshoot integration, data mapping and access problems
Work with suppliers to diagnose and resolve technical issues
Support event teams through setup, testing and go-live
Audit registration and event technology across portfolios
Assess customer journeys, platform performance, costs, risks, gaps and capability
Recommend improvements, consolidations, replacements or retention based on audit findings
Develop playbooks and standards for consistent adoption
Monitor platform performance, recurring incidents, adoption and data quality
Drive supplier actions and service improvements
Make evidence-based recommendations to Product leadership on strategy and investment
Partner with Product teams on customer journeys and Operations on implementation
Attend priority events onsite when direct support is required
Act as the point of contact during go-live, issues and new capability launches
Work with event teams to ensure readiness and confidence

Requirements

What you’ll need

Experience managing registration, event technology, ticketing or comparable platforms and suppliers
Strong vendor and account management skills
Commercial awareness of costs, value and investment justification
Technical understanding of integrations, APIs, form logic, data mapping and platform configuration
Hands-on troubleshooting ability and calm judgement under pressure
Detail-focused but strategic approach
Willingness to travel to priority events and support onsite
Clear communication skills, including explaining technical issues to non-technical stakeholders
Experience in B2B events or exhibition technology (desirable)
Background in platform or product management (desirable)
Experience with CRM or marketing automation systems (desirable)
Track record of driving process standardization across organizations (desirable)
Must be aware that sponsorship is not usually offered for this role
May be subject to a DBS or credit check if required by the role

Benefits

Comp & perks

Opportunity to grow, shape your own path and make a meaningful impact
Diverse, inclusive and collaborative workplace
Reasonable adjustments and accessible recruitment process
Global and multicultural work environment
Support for professional growth and development
Potential exposure to industry-leading events, publications and brands