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Employee Relations Specialist
Cloud Accountant Staffing. Investigate employee complaints, incidents, and policy violations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee relations, disciplinary management, and compliance with the Philippine Labor Code and DOLE regulations. Proficient in drafting legal documents and maintaining confidentiality in sensitive HR matters.
Highest-signal resume keywords
Employee Relations ManagementPhilippine Labor Code KnowledgeDrafting Notices To ExplainExcellent Communication SkillsHR Policy Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsDisciplinary ManagementDrafting Notices To ExplainHearing Minutes PreparationNotices Of DecisionHR Policy ReviewCase Record MaintenanceSSS Benefit ClaimsPhilHealth ClaimsPag-IBIG Loan Applications
Soft Skills
Fair Handling Of Sensitive ConversationsDiscretionConfidence
Industry Keywords
DOLE RegulationsDue Process RequirementsLabor Code ComplianceAdministrative HearingsEmployee Handbook Updates
About the role
Key responsibilities & impact- Investigate employee complaints, incidents, and policy violations
- Draft and issue Notices to Explain, conduct administrative hearings, and prepare Notices of Decision following the twin-notice rule and due process
- Implement, communicate, and enforce company policies and the code of conduct
- Review and update the employee handbook and HR policies in line with the Labor Code and DOLE issuances
- Advise managers on disciplinary actions, performance concerns, and proper documentation
- Maintain complete and confidential case records
- Support SEnA/NLRC matters and coordinate with legal counsel when needed
- Assist with offboarding and clearance for disciplinary separations
- Assist employees with SSS, PhilHealth, and Pag-IBIG benefit claims and loan applications, coordinating with payroll
Requirements
What you’ll need- 3–5 years of HR experience with a strong focus on employee relations and disciplinary management
- Solid working knowledge of the Philippine Labor Code, DOLE regulations, and due process requirements
- Proven experience drafting Notices to Explain (NTEs), hearing minutes, and Notices of Decision
- Fair, discreet, and confident handling of sensitive conversations
- Excellent written and verbal communication skills in English and Filipino
- Bachelor’s degree in Psychology, HR Management, Business, or a related field
- Must be based in the Philippines
- Must be available and willing to work a U.S. time zone shift
- Must comply with employment verification, background clearance, reference checks, LinkedIn update, and company monitoring policies
- Must have only one full-time employment at CAS
Benefits
Comp & perks- SSS, PhilHealth, and Pag-IBIG benefit claims and loan application support
- Remote work arrangement
- U.S. time zone shift specified (9 AM–5 PM EST)