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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer-centric sales skills and the ability to manage a diverse book of business while effectively communicating in Mandarin. Proficient in utilizing various tools for sales tracking and customer relationship management to drive revenue growth and identify expansion opportunities.
Highest-signal resume keywords
Fluent MandarinCustomer-Centric Sales SkillsSalesforce (SFDC) ReportingGoogle SheetsBDR Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementData AnalysisNegotiationTechnical Concept LearningCustomer Relationship Management
Soft Skills
Interpersonal CommunicationSelf-MotivationEmpathyCuriosityAbility to Manage Multiple Tasks
Tools & Technologies
Sales NavigatorZoomInfoAirtableOutreach
Industry Keywords
SaaSCloudflare ProductsBusiness Development Representative (BDR)Customer Experience
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Deliver pipeline at scale to Sales counterparts
- Serve as the first point of contact for customers needing help finding solutions
- Develop customer-centric sales skills and deliver a strong customer experience
- Learn Cloudflare products and services in detail
- Serve as the face of Cloudflare and account resource for PAYGO customers
- Manage a book of business covering free, pro, and business customers
- Nurture customer relationships and identify expansion opportunities
- Use Google Sheets, Airtable, internal applications, Sales Navigator, and ZoomInfo to map customers to appropriate product suites
- Own and meet quotas for qualified opportunities, sales pipeline value, and revenue
- Develop new business opportunities from the existing customer base
- Identify target accounts using strategic timing, strong use cases, qualitative analysis, and data-driven approaches
- Collaborate cross-functionally with account executives, marketing, sales operations, and fellow BDRs
- Help lead BDR team-wide campaigns and initiatives
- Write sales emails and letters, make calls, and ask compelling questions
- Report, track, and manage sales activities and results using SFDC
- Contribute to the creation and iteration of team processes
Requirements
What you’ll need- Fluent Mandarin is required for daily work with China customers
- Ability to communicate, negotiate, and present complex business information in Mandarin
- Basic understanding of Cloudflare’s suite of products
- Self-motivated with an entrepreneurial spirit
- Comfortable working in a fast-paced, dynamic environment
- Strong interpersonal communication skills
- Customer-oriented mindset with empathy and curiosity
- Aptitude to learn technical concepts and terms
- Ability to manage multiple tasks and projects simultaneously
- Minimum 1 year of BDR or similar technology-industry experience preferred; SaaS experience is a plus
- Experience with Google Sheets, Outreach, SFDC reporting, and data analysis is a plus
- Offer may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license
Benefits
Comp & perks- Development and training opportunities
- Talent incubation across the company
- Teamwork and celebration of success
- Potential career path toward Customer Success Manager, Expansion Account Manager, or Mid-Market Account Executive roles
- In-person interview opportunity at a Cloudflare office or hub for applicants progressing to the offer stage
- Reasonable accommodations for qualified individuals with disabilities