Customer Engineer, AI

Cloudflare

. Lead technical discovery within the cloud-developer vertical.

Posted 11/6/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $150,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical discovery, opportunity qualification, and building technical relationships within cloud-native environments. Proficient in presenting tailored technical content and understanding of the Cloudflare Developer Platform and relevant technologies.

Highest-signal resume keywords

Solutions Engineer ExperienceTechnical Discovery SkillsCloudflare Developer Platform KnowledgePre-Sales Technical Sales ExperienceProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Architecture DiscussionAPI KnowledgeWeb Application DevelopmentScripting with JavaScript/TypeScriptPython ProgrammingGolang ProgrammingBASH ScriptingHTTP TechnologiesNetworking TechnologiesAI/GenAI Application Patterns

Soft Skills

Strong Communication SkillsPresentation SkillsCuriosity for Technical Problem-SolvingAbility to Manage Multiple ProjectsRelationship Building

Tools & Technologies

Cloudflare PlatformAWSGCPAzureDDoS MitigationTLSVPNIdentity ManagementServerless Application DevelopmentGlobal Traffic Management

Certifications & Qualifications

Bachelor's Degree or Equivalent ExperienceUnderstanding of Regulatory Requirements

Industry Keywords

Cloud-NativeDigital Native AccountsTechnical SalesAgile EnvironmentStartup Organizations

Tech Stack

Tools & technologies

AWSAzureCloudDNSFirewallsGoogle Cloud PlatformJavaScriptPythonTypeScriptGo

About the role

Key responsibilities & impact

Lead technical discovery within the cloud-developer vertical.
Join sales-led discovery calls early, qualify opportunities, and remain embedded with customer teams, including Slack channels and working sessions.
Map customer initiatives and business problems, especially product development and AI initiatives, to the Cloudflare platform.
Build technical relationships and champions from founding engineers and developers through CTOs.
Develop and present tailored technical content, demos, and architecture discussions.
Lead demonstrations and proof-of-concept/build activities for prospects and customers.
Evangelize the Cloudflare Developer Platform and promote building on Cloudflare.
Create reference architectures, demos, blog posts, and other knowledge-sharing content.
Represent Cloudflare at developer, community, technology, and industry events.
Advise customers on best practices using vertical or domain expertise.
Partner with sales on technical sales of Cloudflare's solution portfolio, solution design, and adoption roadmaps.
Support acquisition of new Digital Native accounts and expansion of existing accounts.

Requirements

What you’ll need

Previous experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations.
Genuine builder mindset and curiosity for technical problem-solving.
Ability to discuss architecture, APIs, and platform design credibly with engineers.
Strong technical discovery and opportunity qualification skills.
Pre-sales / technical sales experience in an agile, fast-moving environment.
Strong written, communication, and presentation skills.
Ability to manage several projects and activities concurrently.
Experience building or meaningfully contributing to web applications.
Experience building technical relationships with engineers and technical founders.
Experience managing technical sales within accounts, developing champion relationships, driving technical wins, and assisting with technical validation.
Bachelor's Degree or equivalent in relevant work experience.
Ability to travel up to 50%.
Understanding of the Cloudflare Developer Platform, including Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, and Pages.
Knowledge of AI/GenAI application patterns, inference at the edge, RAG, and vector databases.
Knowledge of HTTP technologies, reverse proxy, forward proxy, and serverless application development.
Knowledge of Internet security technologies including DDoS mitigation, firewalls, TLS, VPN, and DLP.
Knowledge of networking technologies including TCP, UDP, DNS, IPv4/IPv6, BGP, GRE, SD-WAN, MPLS, and Global Traffic Management.
Understanding of ZTNA, SASE, identity management, and authentication.
Knowledge of AWS, GCP, Azure, or other cloud computing technologies.
Scripting or programming familiarity with JavaScript/TypeScript, Python, Golang, or BASH.
Understanding of regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, and ISO/IEC.
Ability to translate technical concepts for developers, engineers, technical founders, and C-level audiences.
Ability to manage projects, meet deadlines, and prioritize competing demands.

Benefits

Comp & perks

Equity plan participation
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave