Customer Security Compliance Specialist

Cloudflare

. Complete complex customer security questionnaires, RFPs, and technical assessments using internal AI generation pipelines with expert human validation .

Posted 10/22/2026full-timeUnited StatesMid-LevelSenior💰 $125,000 - $172,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in security compliance and technical audit management, with a strong focus on PCI DSS, ISO 27001, and SOC 2. Proficient in engaging with enterprise customers on security topics and translating complex concepts into clear communications.

Highest-signal resume keywords

Security ComplianceTechnical Audit ManagementAI Workflow ConfigurationWritten Communication SkillsCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Security ComplianceTechnical Audit ManagementAI Workflow ConfigurationPrompt EngineeringAPI-Based AutomationsPCI DSSISO 27001SOC 2PythonSQL

Soft Skills

Strong Written CommunicationCustomer Presentation SkillsCollaboration

Tools & Technologies

Cloudflare AI PlatformsTrust PortalMarkdown

Industry Keywords

GRCIT Risk ConsultingGlobal Privacy RegulationsGDPRCCPANIST SP 800-53

Tech Stack

Tools & technologies

CloudPythonSQL

About the role

Key responsibilities & impact

Complete complex customer security questionnaires, RFPs, and technical assessments using internal AI generation pipelines with expert human validation
Engage directly with enterprise customers on security topics and resolve architectural inquiries
Answer security questions and assist legal teams with security terms in contract negotiations
Host, coordinate, and facilitate on-site and virtual customer audits
Guide customers through Cloudflare’s security controls, processes, and compliance evidence
Design, configure, and iterate on compliance workflows and assistants using Cloudflare’s in-house AI platforms
Automate questionnaire triage and security evidence retrieval
Structure, audit, and maintain authoritative repositories covering SOC 2, PCI DSS, ISO 27001, and global security regulations
Collaborate with marketing and engineering to improve the customer Trust Portal and self-service resources
Research, write, and maintain public-facing white papers, security blogs, and compliance mappings

Requirements

What you’ll need

5–10 years of experience in security compliance, GRC, technical audit management, IT risk consulting, or customer-facing security assurance
Hands-on experience experimenting with, building on, or configuring AI workflows, including prompt engineering, retrieval-augmented generation concepts, API-based automations, or internal agent configurations
Solid understanding of PCI DSS, ISO 27001, SOC 2, and NIST SP 800-53
Strong written communication skills and ability to translate complex networking, infrastructure, and cryptographic concepts into clear customer responses and white papers
Comfortable presenting to and answering questions from external customers, sales executives, and legal counsel
Ability to partner across Sales, Product, Legal, and Platform/AI Engineering teams
Familiarity with data structures, markdown, APIs, or basic scripting such as Python, SQL, or shell
Practical cloud/network engineering experience, global privacy regulations such as GDPR and CCPA, or automated operational metrics experience are bonus points
Offer may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license

Benefits

Comp & perks

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
Equity plan participation