Digital Customer Engineer – Swedish or Russian Speaker

Cloudflare

. Act as a trusted technical advisor and core contributor to Cloudflare’s technical go-to-market strategy .

Posted 10/7/2026full-timeLisbon • PortugalJunior💰 €43,000 - €67,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer-facing technical roles, with a strong focus on guiding customers through technical discovery, onboarding, and adoption of Cloudflare solutions. Proficient in delivering technical presentations, architectural guidance, and managing customer relationships to drive business outcomes.

Highest-signal resume keywords

Technical DiscoveryCustomer EngagementArchitectural GuidancePresentation SkillsNetwork and Security Architecture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloudflare ArchitecturesDNS MigrationsZero Trust RolloutsWAF OptimizationAI ProficiencyCoding and ScriptingInternet FundamentalsSecurityPerformanceDeveloper Platform Fluency

Soft Skills

Stakeholder ManagementCuriosityInitiativeAbility to Learn QuicklyPrioritization

Tools & Technologies

AI AgentsLLMsTelemetry MonitoringTechnical DocumentationRFP Automation

Industry Keywords

Customer SuccessSales EngineeringTechnical ConsultingTechnical SupportEnterprise Sales Cycles

Tech Stack

Tools & technologies

DNS

About the role

Key responsibilities & impact

Act as a trusted technical advisor and core contributor to Cloudflare’s technical go-to-market strategy
Support SMB and Digital Native Business customers throughout discovery, validation, onboarding, and adoption
Partner with Account Executives to lead technical discovery and map customer infrastructure to Cloudflare architectures
Define scopes, success criteria, and evaluation plans for Proofs of Concept and technical validations
Deliver technical presentations, architectural diagrams, and demonstrations
Develop customer success plans and architectural guidance for onboarding and adoption
Guide customers on DNS migrations, Zero Trust rollouts, and WAF optimization
Support customer health, manage risk, and identify expansion opportunities
Contribute to targets for new business, adoption, retention, and account growth
Advise stakeholders on architecture, security posture, developer platforms, AI control layers, and adoption strategy
Use AI agents, LLMs, and internal platforms to automate RFP responses, security questionnaires, sandbox provisioning, telemetry monitoring, and documentation
Create demonstrations, workshops, architectural guidance, and technical documentation
Share reusable technical assets and knowledge with the wider team
Travel up to 20% for customer meetings, conferences, industry events, and in-person team collaboration

Requirements

What you’ll need

Available location: Lisbon, Portugal
Undergraduate or graduate degree in Computer Science, Engineering, or a related field, or equivalent practical experience
1–5 years of professional experience in a customer-facing technical role, such as Sales Engineering, technical consulting, or technical support
Ability to understand, whiteboard, and explain network, security, application, or developer-platform architectures
Ability to understand customer needs, conduct discovery, and translate technical capabilities into customer and business outcomes
Understanding of customer buying decisions, enterprise or technology sales cycles, and technical value supporting adoption, retention, and growth
Strong presentation and stakeholder-management skills
Ability to prioritize work and manage multiple concurrent customer engagements
Knowledge or experience in at least three technical areas: Internet fundamentals; security; performance; AI proficiency; coding and scripting; developer platform fluency
Curiosity, initiative, and ability to learn new technologies quickly
Native-like fluency, written and spoken, in English and either Swedish or Russian
May require authorization to receive technology controlled under U.S. export laws without sponsorship for an export license

Benefits

Comp & perks

Incentive compensation under Cloudflare’s Sales Compensation Plan
Eligibility to participate in Cloudflare’s equity plan
In-person interview may be provided at a Cloudflare office or hub for candidates reaching the offer stage