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People Operations Specialist – 12-month contract
Cloudflare. Own end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end employee lifecycle processes, ensuring data accuracy and regulatory compliance while providing exceptional support to employees. Proficient in HR administration, data analysis, and collaboration with cross-functional teams to enhance People Operations solutions.
Highest-signal resume keywords
HR Administration ExperienceData Analysis ProficiencyZendesk FamiliarityExcel or Google Sheets SkillsEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Lifecycle ManagementData Accuracy AuditsProcess Enhancement AnalysisRegulatory CompliancePerformance ManagementCompensation Cycle ManagementBenefits EnrollmentPayroll Preparation
Soft Skills
Attention to DetailProblem-Solving AbilitiesTime Management SkillsCustomer-Focused MindsetAdaptability
Tools & Technologies
WorkdayZendesk
Industry Keywords
People OperationsEmployee SupportAPJC RegionInternal TransfersOrganizational ChangesOffboarding
About the role
Key responsibilities & impact- Own end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding
- Provide timely, high-quality support to employee inquiries through Zendesk
- Act as a liaison between employees and People/Payroll teams
- Collaborate with Payroll, Benefits, and Legal teams to resolve complex issues
- Maintain and update employee records across People/Payroll systems
- Perform regular and ad hoc audits to ensure data accuracy and regulatory compliance
- Analyze employee feedback and process metrics to identify process enhancements
- Partner with regional teams to implement scalable People Operations solutions across APJC
- Contribute to HR system implementations, vendor management, annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation
Requirements
What you’ll need- 2+ years in HR administration
- Comfortable handling sensitive employee information with discretion
- Highly organized with strong attention to detail
- Strong problem-solving abilities
- Effective time management skills
- Proficient in working with data
- Skilled in Excel or Google Sheets for analysis and reporting
- Customer-focused mindset
- Genuine passion for supporting colleagues and delivering exceptional service
- Effective verbal and written communication skills
- Ability to communicate clearly with employees across the APJC region
- Adaptability in a fast-paced, dynamic environment
- Ability to manage shifting priorities efficiently
- Familiarity with Workday or Zendesk would be an advantage
Benefits
Comp & perks- 12-month contract
- Opportunity to contribute to building a world-class employee experience
- Potential in-person interview at a Cloudflare office or hub for applicants progressing to the offer stage