Senior Customer Engineer, AI

Cloudflare

. Conduct technical discovery in the cloud-developer vertical.

Posted 10/13/2026full-timeSan Francisco • California • United StatesSenior💰 $213,500 - $335,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical sales and customer engagement within cloud-native environments, with a strong focus on building relationships and delivering tailored technical content. Proficient in leveraging the Cloudflare Developer Platform and understanding AI application patterns to drive customer success.

Highest-signal resume keywords

Solutions EngineeringTechnical Sales ExperienceCloudflare Developer PlatformWeb Application DevelopmentAI Application Patterns

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ArchitectureAPIsPlatform DesignTechnical DiscoveryScriptingJavaScriptPythonGolangBASHHTTP Technologies

Soft Skills

Communication SkillsPresentation SkillsRelationship BuildingProject ManagementTime Management

Tools & Technologies

CloudflareAWSGCPAzureDDoS MitigationFirewallsVPNIdentity ManagementServerless Application DevelopmentGlobal Traffic Management

Industry Keywords

Cloud-NativeDeveloper-LedStartup OrganizationsRegulatory RequirementsFedRAMPGDPRPCI DSSHIPAASOC-2ISO/IEC

Tech Stack

Tools & technologies

AWSAzureCloudDNSFirewallsGoogle Cloud PlatformJavaScriptPythonTypeScriptGo

About the role

Key responsibilities & impact

Conduct technical discovery in the cloud-developer vertical.
Join sales-led discovery calls early, qualify opportunities, and remain embedded with customer teams through Slack channels and working sessions.
Identify and map customer product-development and AI initiatives to the Cloudflare platform.
Build relationships and technical champions from founding engineers and developers through CTOs.
Develop and present tailored technical content, demos, and architecture discussions.
Lead demos and proof-of-concept/build activities for prospects and customers.
Evangelize the Cloudflare Developer Platform and encourage customers to build on Cloudflare.
Create reference architectures, demos, blog posts, and other professional knowledge-sharing content.
Represent Cloudflare at developer, community, technology, and industry events.
Apply vertical/domain expertise and advise on best practices.
Partner with sales from the beginning of the sales cycle to deliver technical sales and adoption roadmaps.

Requirements

What you’ll need

Previous experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations.
Ability to hold credible technical conversations about architecture, APIs, and platform design.
Strong technical discovery instincts, including requirements discovery and opportunity qualification.
Pre-sales or technical sales experience.
Solid written, communication, and presentation skills.
Ability to work on several projects and activities concurrently.
Experience building web applications or meaningfully contributing to existing web applications.
Proven track record of building technical relationships with engineers and technical founders.
Experience managing technical sales within accounts, including champion relationships, technical wins, and technical validation.
Bachelor's Degree or equivalent in relevant work experience.
Up to 50% travel availability.
Deep understanding of the Cloudflare Developer Platform, including Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, and Pages.
Knowledge of AI/GenAI application patterns, inference at the edge, RAG, and vector databases.
Knowledge of HTTP technologies, reverse proxy, forward proxy, and serverless application development.
Knowledge of Internet security technologies including DDoS mitigation, firewalls, TLS, VPN, and DLP.
Knowledge of networking technologies including TCP, UDP, DNS, IPv4/IPv6, BGP, GRE, SD-WAN, MPLS, and Global Traffic Management.
Knowledge of ZTNA and SASE concepts, identity management, and authentication.
Knowledge of AWS, GCP, Azure, or other cloud computing technologies.
Scripting or programming familiarity with JavaScript/TypeScript, Python, Golang, or BASH.
Understanding of regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, and ISO/IEC.
Undergraduate degree in Computer Science, Engineering, or a related field is mentioned but explicitly stated not to be a strict requirement.
Ability to translate technical concepts for systems engineers, front-end developers, technical founders, and C-level stakeholders.
Ability to manage projects, meet deadlines, and prioritize competing demands.

Benefits

Comp & perks

Equity plan participation
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave