Senior Customer Engineer, Named

Cloudflare

. Partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver product demonstrations and PoCs .

Posted 10/12/2026full-timePortland • Oregon • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in web security, networking, and cloud infrastructure while effectively managing customer relationships and driving platform adoption. Proficient in technical onboarding, product demonstrations, and revenue growth strategies in a customer-facing role.

Highest-signal resume keywords

Customer-Facing Technical Role ExperienceWeb Security ExpertiseSaaS Metrics UnderstandingProficiency in Python or JavaScriptExperience with Cloudflare Workers AI

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Web SecurityNetworkingRoutingDNSDDoS MitigationCloud InfrastructureEnterprise ArchitecturePrompt EngineeringLLM OrchestrationRAG Architecture

Soft Skills

Exceptional Presentation SkillsStakeholder Management

Tools & Technologies

Cloudflare Security SolutionsCloudflare Networking SolutionsCloudflare Developer PlatformsAI AgentsTelemetry Monitoring

Industry Keywords

Quota-Carrying EnvironmentRevenue-Aligned EnvironmentEnterprise Sales CyclesTechnical OnboardingCustomer Lifecycle Management

Tech Stack

Tools & technologies

CloudDNSJavaScriptPython

About the role

Key responsibilities & impact

Partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver product demonstrations and PoCs
Support Cloudflare Security, Networking, and Developer Platforms solutions
Lead or oversee technical onboarding and implementation
Serve as the primary executive and engineering contact for customers
Own discovery, demos, onboarding, technical health, risk, and expansion strategy
Monitor customer health scores and telemetry and resolve integration bottlenecks
Carry a variable quota tied to new business acquisition and/or account growth
Drive platform adoption, revenue retention, and strategic cross-sell and up-sell opportunities
Lead technical Quarterly Business Reviews for C-level executives
Act as a trusted technical advisor throughout the customer lifecycle
Use AI agents and internal platforms to automate RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring
Report to the Regional Customer Engineering Leader

Requirements

What you’ll need

Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering; years vary by leveling
Broad technical expertise in web security, networking, routing, DNS, DDoS mitigation, cloud infrastructure, and enterprise architecture
Proven experience in a quota-carrying or revenue-aligned environment
Strong understanding of SaaS metrics, business value translation, and enterprise sales cycles
Exceptional presentation and stakeholder management skills
Strongly preferred: experience with Cloudflare Workers AI, AI Gateway, and Vectorize
Strongly preferred: prompt engineering, LLM orchestration, or RAG architecture experience
Strongly preferred: proficiency in Python, JavaScript, or similar languages
Authorization to receive technology controlled under U.S. export laws without sponsorship for an export license may be required

Benefits

Comp & perks

Variable quota tied directly to new business acquisition and/or ongoing account growth
In-person interview opportunity within a Cloudflare office or hub at offer stage