Senior Customer Engineer, Russian Speaking

Cloudflare

. Partner with Account Executives to lead technical discovery, capture business requirements, and map customer infrastructure to Cloudflare architectures .

Posted 10/23/2026full-timeNetherlandsSenior💰 €111,000 - €174,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and articulating complex enterprise network and security architectures while effectively communicating technical concepts to both engineers and C-level executives. Proven ability to drive platform adoption and revenue growth through strategic customer engagement and technical advisory.

Highest-signal resume keywords

Customer-Facing Technical Role ExperienceExpertise in Internet SecurityProficiency in Python, JavaScript, Bash, Lua, GoStrong Understanding of SaaS MetricsExceptional Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Internet FundamentalsComplex Enterprise Network ArchitecturesTechnical DiscoveryTechnical PresentationsProofs of ConceptTechnical ValidationsRESTful/GraphQL APIsInfrastructure-as-CodeCI/CD PipelinesWorkflow Automation

Soft Skills

Excellent Communication SkillsStakeholder ManagementAbility to Translate Technical ConceptsTechnical Advisory SkillsPresentation Skills

Tools & Technologies

AI AgentsLLMsDeveloper ToolingObservability ToolsArchitectural Diagrams

Industry Keywords

SaaS MetricsZero TrustSASE ConceptsTechnical OnboardingCustomer Health Monitoring

Tech Stack

Tools & technologies

DNSFirewallsGraphQLJavaScriptLuaPythonGo

About the role

Key responsibilities & impact

Partner with Account Executives to lead technical discovery, capture business requirements, and map customer infrastructure to Cloudflare architectures
Define scope, success criteria, and technical evaluation plans for Proofs of Concept and Technical Validations
Deliver tailored technical presentations, architectural diagrams, and demonstrations
Address technical objections, security compliance questions, and complex architectural requirements
Provide oversight to technical onboarding and implementation without executing the implementation
Design migration and onboarding blueprints and guide customer engineering teams through configuration best practices
Own discovery, demos, onboarding, technical health, risk, and expansion strategy with Account Executives
Monitor customer health scores and telemetry to accelerate time-to-value and reduce deployment risk
Carry a variable quota tied to new business acquisition and/or account growth
Drive platform adoption, revenue retention, cross-sell, and up-sell opportunities
Lead technical Quarterly Business Reviews for C-level executives
Act as a trusted technical advisor throughout onboarding, maturity, renewal, and expansion
Use AI agents, LLMs, and internal platforms to automate routine workflows
Partner with Enablement to create technical resources, SOPs, architectural best practices, and technical guides
Report to a Customer Engineering Leader

Requirements

What you’ll need

8–12 years of experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineering
Ability to white-board, design, and articulate complex enterprise network and security architectures
Excellent communication skills and ability to translate technical concepts into business outcomes for engineers and C-level executives
Proven experience in a quota-carrying or revenue-aligned environment
Strong understanding of SaaS metrics, business value translation, and enterprise sales cycles
Exceptional presentation and stakeholder management skills
Depth in at least four technical areas
Deep understanding of Internet fundamentals including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS, HTTP(S), and SSL/TLS
Expertise in Internet security including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts
Expertise in Internet performance including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3
Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation
Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages
Experience with RESTful/GraphQL APIs, SDKs, webhooks, developer tooling, infrastructure-as-code, CI/CD pipelines, and observability
Undergraduate or graduate degree in Computer Science, Engineering, or a related field
Ability to travel up to 20–50%
Russian speaking
Authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license may be required

Benefits

Comp & perks

Variable compensation under Cloudflare’s Sales Compensation Plan
Equity plan participation
In-person interview at a Cloudflare office or hub may be offered at the offer stage