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Cloudflare

Senior Lead Management Specialist

Cloudflare

. Own the end-to-end lead lifecycle, routing algorithms, and queue architecture .

Posted 9/17/2026full-timeAustin • California • United StatesSenior💰 $132,000 - $190,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lead lifecycle management, automated routing logic, and data governance within B2B marketing operations. Proficient in leveraging Marketo, Salesforce, and advanced lead routing engines to optimize lead flow and conversion processes.

Highest-signal resume keywords
Marketo MasterySalesforce ExpertiseAPI Integration (REST/SOAP)Lead Routing Architecture DesignData Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Lead ScoringAccount-to-Lead MatchingSQLPython ScriptingJavaScript ScriptingBash ScriptingAutomated Workflow DesignEvent-Driven Routing LogicData Layer SchemaSLA Monitoring
Soft Skills
Systems-Thinking MindsetCollaboration with Cross-Functional Teams
Tools & Technologies
LeanDataWebhooksWorkflow EnginesInternal Orchestration PlatformsIPaaS Environments
Industry Keywords
B2B Marketing OperationsMarTech ArchitectureGDPR ComplianceCCPA ComplianceRevenue Operations

Tech Stack

Tools & technologies
JavaScriptPythonSOAPSQL

About the role

Key responsibilities & impact
  • Own the end-to-end lead lifecycle, routing algorithms, and queue architecture
  • Monitor lead-flow integrity across Marketo, Salesforce, and LeanData using automated health checks, error logging, and alert triggers
  • Refactor legacy batch campaign operations into automated, real-time, event-driven routing logic
  • Resolve operational technology debt through code, API integrations, webhooks, or programmatic rules-engine builds
  • Design extensible routing frameworks for regional field marketing campaigns while maintaining global system standards
  • Own lead scoring, account-to-lead matching, lifecycle states, and routing logic as a version-controlled source of truth
  • Partner with Data Engineering and BI teams on schema, identity resolution, and account telemetry hygiene
  • Define and govern logic change controls, API integration standards, and SLA tracking
  • Automate buyer-intent telemetry delivery into sales-facing views
  • Partner with Field Marketing, BDR/SDR, Sales Operations, and BizApps to streamline GTM handoffs
  • Establish feedback loops with Sales to measure lead quality, velocity, and stage conversion
  • Achieve zero lead leakage and route qualified leads and intent signals within 15 minutes
  • Automate regional event, webinar, and field-campaign list processing within a 24-hour standard
  • Deploy self-serve account-level engagement tracking in Salesforce
  • Reduce conversion timelines through automated lead prioritization and streamlined handoff workflows
  • Report directly to the Senior Director of Digital Marketing

Requirements

What you’ll need
  • 7–10 years of experience bridging B2B marketing operations with systems engineering, revenue operations, or MarTech architecture
  • Deep mastery of Marketo, Salesforce, and advanced lead routing engines such as LeanData
  • Practical experience using APIs (REST/SOAP), Webhooks, SQL, or scripting with Python, JavaScript, or Bash
  • Ability to design state logic, lifecycle state transitions, and complex routing architectures with software-level change management discipline
  • Experience automating manual MOPs workflows through workflow engines or custom scripts
  • Strong command of data governance, SLA monitoring, data layer schema, and account-to-lead matching models
  • Experience partnering with Field Marketing, BDR/SDR managers, Sales Ops, BizApps, and Data Engineering teams
  • Systems-thinking mindset with a focus on automating repeatable processes
  • Experience building on internal orchestration platforms, worker nodes, or IPaaS environments is a bonus
  • Exposure to server-side tracking, edge technologies, CDPs, and account-based intent platforms is a bonus
  • Working knowledge of GDPR and CCPA implemented programmatically across data pipelines is a bonus
  • U.S. export-control authorization may be required without sponsorship for an export license

Benefits

Comp & perks
  • Equity plan participation
  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance
  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan
  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave