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Senior Practice Leader, Developer Platform
Cloudflare. Act as product manager for professional services focused on the Developer Platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management for professional services, with a strong focus on the Developer Platform and the ability to translate business challenges into effective developer-platform solutions. Proficient in creating and executing training strategies, project plans, and marketing campaigns while fostering collaboration across teams.
Highest-signal resume keywords
Product ManagementProfessional Services LeadershipDeveloper Platform SolutionsCloudflare's Developer PlatformZero Trust Networking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Professional ServicesPractice ArchitectureSoftware Development Life CyclePrototyping Customer SolutionsTraining Strategy DevelopmentCDN ImplementationDDoS Protection ManagementWAF ManagementCI/CD PipelinesTechnical Concept Communication
Soft Skills
Communication SkillsNegotiation SkillsInterpersonal SkillsFeedback SkillsAdaptability
Tools & Technologies
JiraSalesforceAPIsDNSTCP/IPHTTPTLS
Industry Keywords
Zero Trust ServicesSASENetworkingSecurityCustomer Engineering
Tech Stack
Tools & technologiesDNSSDLCTCP/IP
About the role
Key responsibilities & impact- Act as product manager for professional services focused on the Developer Platform
- Prioritize and execute offerings aligned with strategic vision
- Review information from Professional Services Leaders and Practice Leaders to understand offering value propositions
- Build Professional Services offerings based on leadership direction
- Create sales collateral, scoping guidelines, project plans, delivery kits, and accelerators
- Lead creation and maintenance of selling and delivery enablement
- Create fixed-outcome service offerings focused on quick wins
- Develop a-la-carte add-on and packaged services for different customer profiles
- Collaborate across Professional Services, Customer Engineering, and go-to-market leadership teams
- Own and launch internal and external marketing campaigns, including blog posts, videos, webinars, enablement, and presentations
- Build the team's understanding of Cloudflare's Developer Platform, including configuration, optimization, and troubleshooting
- Build a global practice of practitioners delivering customer business outcomes through Cloudflare's Developer Platform
Requirements
What you’ll need- Bachelor's degree in Business, Information Technology, or a related field
- Minimum of 8 years of experience in professional services, practice architecture or leadership roles, or a developer-oriented customer-facing role
- Strong understanding of the professional services landscape, including internal and partner-provided services
- Strong understanding of development platforms and frameworks and translating business challenges into developer-platform solutions
- Ability to quickly prototype customer solutions and guide migration from prototype to robust business-critical applications/solutions
- Desire to educate professional services staff on developer platform capabilities, including Zero Trust Networking and Application services
- Prior experience as a Product Manager, Practice Manager, or Architect
- Knowledge of the Software Development Life Cycle
- Relevant experience defining, developing, and executing training strategies, operations, and action plans
- Ability to understand technical concepts and explain them to customer and professional services audiences
- Ability to interact with and influence senior executives and team members
- Communication, negotiation, and interpersonal skills
- Experience giving and receiving constructive feedback
- Ability to thrive in a fast-paced, unpredictable environment
- Understanding of the Internet, networking and security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs, and related technologies
- Hands-on experience implementing and managing CDN, DDoS protection, WAF, load balancing, and related solutions for clients
- Hands-on experience with CI/CD pipelines and associated development tools
- Fluency in English, written and oral
- Experience with Jira and Salesforce or similar CRM is a plus
- Additional regional language fluency is a plus
Benefits
Comp & perks- Attendance in person at six monthly PS leadership meetings in Lisbon and/or Austin
- Limited travel expected
- Customer travel within Australia anticipated
- Equal employment opportunity
- Reasonable accommodations for qualified individuals with disabilities