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Head of MIS
Cloudinary. Own the MIS strategy and roadmap across IT, information systems, and AI enablement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing MIS strategy and IT operations, with a strong focus on AI enablement, system integration, and compliance. Proven ability to lead multi-disciplinary teams and drive productivity through innovative technology solutions.
Highest-signal resume keywords
MIS Strategy OwnershipAI Adoption LeadershipCore Business Systems IntegrationIT Security GovernanceBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MIS ManagementIT OperationsInformation Systems EngineeringAI Tools DeliveryCRM IntegrationERP SystemsHRIS ManagementFinance SystemsData ArchitectureAutomation Platforms
Soft Skills
LeadershipCommunicationStakeholder ManagementMentoringGoal Setting
Tools & Technologies
IAMEndpoint ManagementMDMAI/LLM ToolingAutomation Platforms
Certifications & Qualifications
ITILPMPCloud CertificationsSecurity Certifications
Industry Keywords
SaaSCompliance AuditsSOC 2GDPRISO 27001
Tech Stack
Tools & technologiesCloudERPPMP
About the role
Key responsibilities & impact- Own the MIS strategy and roadmap across IT, information systems, and AI enablement
- Define and execute the vision for internal systems aligned with company growth and business priorities
- Manage the IT Manager, Information Systems engineers, and AI Enablement team
- Hire, mentor, set goals, and build a high-performing, service-oriented culture
- Govern the architecture, integration, and lifecycle of core business systems such as CRM, ERP, HRIS, and Finance
- Drive AI and automation adoption across the company
- Lead delivery of AI tools, copilots, and workflows that improve productivity
- Oversee global IT delivery, endpoint and identity management, and employee support
- Establish policies, access controls, and controls for systems and data
- Support audit and compliance requirements such as SOC 2 and GDPR
- Own the MIS budget, technology spend, and vendor, consultant, and outsourcing relationships
- Ensure trustworthy systems data and reporting for departmental decision-making
- Partner with Sales, Finance, HR, R&D, and other leaders to translate business needs into scalable systems solutions
Requirements
What you’ll need- Proven leadership experience in MIS / IT / business systems within SaaS or technology companies, including managing managers and multi-disciplinary teams
- Experience leading IT operations, information systems engineering, and business applications at scale in a distributed environment
- Demonstrated experience driving AI and automation adoption, with a track record of delivering measurable productivity or efficiency gains
- Strong understanding of core business systems, including CRM, ERP, HRIS, and Finance, and their integration and data architecture
- Solid grounding in IT security, governance, and compliance, including IAM, endpoint/MDM, SOC 2, and GDPR
- Leadership, communication, and stakeholder-management skills, with experience partnering with executives and supporting remote / multi-site teams
- Ability to set direction and roadmaps while staying close enough to systems and delivery to make sound technical decisions
- Budget ownership experience and a track record of managing vendors, consultants, and outsourced partners
- Preferred: experience scaling MIS/IT in a high-growth, globally distributed SaaS company
- Preferred: hands-on familiarity with AI/LLM tooling, automation platforms, and internal copilot development
- Preferred: experience owning systems through compliance audits, including SOC 2 and ISO 27001
- Relevant degree or certifications such as ITIL, PMP, cloud, or security certifications are nice to have
Benefits
Comp & perks- Full-time employment
- Hybrid work arrangement