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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in end-to-end UK payroll processing, compliance with UK payroll regulations, and effective team leadership. Strong analytical skills and a commitment to delivering exceptional client experiences are essential.
Highest-signal resume keywords
End-To-End UK Payroll ProcessingUK Payroll Regulations ComplianceTeam Leadership and MentoringAnalytical SkillsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingData ValidationReconciliationReportingPerformance EvaluationProcess ImprovementOnboarding SupportSystem Training
Soft Skills
Clear CommunicationTime ManagementPrioritizationTeam CollaborationCustomer Focus
Certifications & Qualifications
CIPP Qualification
Industry Keywords
UK Payroll CycleBureau EnvironmentLegislative ChangesService LevelsClient Queries
About the role
Key responsibilities & impact- Lead, mentor, and support a team of payroll professionals
- Conduct regular 1:1s, performance check-ins, and development conversations
- Provide guidance on complex payroll matters and ensure adherence to processes and regulations
- Support onboarding and provide system training and guidance on payroll updates
- Oversee the full UK payroll cycle, including data validation, processing, reconciliation, and reporting
- Ensure accurate and timely payroll delivery in line with agreed service levels
- Act as an escalation point for client queries and provide effective resolution
- Build and maintain strong client relationships
- Join regular client calls and follow up on outstanding items
- Review payroll processes to identify efficiency and improvement opportunities
- Monitor and action industry and legislative changes to ensure compliance
- Use data and analytics to evaluate team and client performance and lead targeted improvements
- Ensure adherence to internal calendars and deadlines by clients and team members
Requirements
What you’ll need- You must already be living in the UK to apply for the role
- Full eligibility to work in the UK
- Solid experience with end-to-end UK payroll processing, ideally in a bureau or multi-client environment
- Familiarity with UK payroll regulations, systems, and compliance requirements
- Strong analytical, time management, and prioritisation skills in a fast-paced setting
- Clear and confident communicator, capable of building relationships at all levels
- Committed to delivering an outstanding client experience with attention to accuracy and service quality
- Experience in team leadership or mentoring, with openness to candidates stepping into their first formal leadership role
- Passion for professional growth and staying informed on payroll trends and changes
- A CIPP qualification (or working toward one) is a plus, though not essential
- Taking ownership, working with integrity and respect
- Being a team player is key to our culture
- Solution and customer focused
- Great initiative with the goal for excellence in achieving results
- Dedicated to developing and always looking for continuous improvements
- Be creative, be committed, be engaged and enjoy what you do
Benefits
Comp & perks- Competitive vacation allowance
- Calm app
- WFH Allowance
- Life Assurance
- Private Medical Insurance
- Cycle to Work Scheme
- EAP
- Eye Tests & Glasses Contribution
- Simplyhealth Enhanced Health Plan
- Pension Scheme
- Give-As-You-Earn (GAYE)
- Employee Referral Program
- CloudPay NOW
- Paid Volunteering days
- Marriage Leave
- Bereavement Leave
- Vacation Purchase Plan