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Data Protection Manager, Lawyer
Clyde & Co. Lead the firm’s global operational response to data subject rights requests and data protection and privacy-related complaints .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing data subject rights requests and privacy complaints, with a strong foundation in data protection law and operational management across multiple jurisdictions. Capable of leading teams, developing processes, and ensuring compliance while maintaining high standards of quality and risk assessment.
Highest-signal resume keywords
Data Protection ComplianceOperational Management of DSARsLeadership and Stakeholder ManagementInvestigative SkillsProcess Development and Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Privacy LawRisk AssessmentQuality AssuranceDocument ReviewCase ManagementExemption AssessmentRegulatory ComplianceOperational Process DevelopmentData Subject Rights ManagementEvidence Gathering
Soft Skills
Strong JudgementHighly OrganisedCommercial PragmatismStakeholder EngagementCommunication Skills
Tools & Technologies
Workflow Optimisation ToolsReporting FrameworksManagement Information SystemsAutomation TechnologiesStandard Operating Procedures
Industry Keywords
Data Subject Rights RequestsPrivacy ComplaintsMulti-Jurisdictional OperationsProfessional ServicesClient Confidentiality
About the role
Key responsibilities & impact- Lead the firm’s global operational response to data subject rights requests and data protection and privacy-related complaints
- Oversee end-to-end management of requests and complaints
- Supervise Data Protection Analysts and supporting paralegal or temporary resources
- Conduct triage, response strategy, quality assurance and risk assessment
- Review and enhance rights request and complaint-handling frameworks
- Develop a scalable and sustainable global operating model across APAC, MEA and Europe
- Lead end-to-end management of DSARs and other data subject rights requests
- Oversee scope, complexity, legal and regulatory risk and resourcing assessments
- Direct response strategies involving litigation, regulatory considerations or reputational risk
- Direct information searches and provide second-level review and quality assurance of outputs and redactions
- Assess exemptions, restrictions, proportionality, identity verification requirements and statutory timescales
- Review and approve final response packs, correspondence and response letters
- Maintain accurate records and audit trails
- Lead investigation and resolution of data protection and privacy-related complaints
- Conduct factual investigations and gather evidence
- Assess findings, document conclusions and make recommendations to the Head of Data Protection
- Manage communications with complainants, including contentious, sensitive or escalated matters
- Escalate significant risks and issues and recommend remedial or preventative actions
- Develop standard operating procedures, playbooks, guidance and templates
- Identify opportunities for automation, workflow optimisation and improved use of technology
- Lead implementation and development of processes across APAC and MEA, followed by expansion across Europe
- Develop management information, reporting frameworks and performance metrics
- Analyse trends and identify recurring issues, emerging risks and continuous improvement opportunities
- Support training and development of analysts and colleagues
Requirements
What you’ll need- Lawyer or experienced legal/data protection professional with at least five years’ experience in data privacy and data protection compliance
- Significant experience leading the operational management of data subject rights requests, privacy complaints and related disputes
- Strong knowledge of data protection and privacy law
- Strong judgement and investigative skills
- Sound understanding of privilege, client confidentiality and litigation in a professional services or similarly regulated environment
- Experience supervising review teams and making defensible decisions on scope, exemptions, privilege, confidentiality, disclosure and risk
- Experience developing and improving operational processes and controls
- Experience operating across multiple jurisdictions, including APAC, MEA and Europe
- Strong leadership and stakeholder management skills
- Willingness to undertake document review, case management, investigations and training when required
- Commercial, pragmatic and highly organised, with the ability to manage multiple complex and sensitive matters simultaneously
Benefits
Comp & perks- Equal opportunities employer
- Pro bono work, volunteering and charitable partnerships
- Commitment to a diverse and inclusive workforce
- Environmentally responsible operations, including commitment to the SBTi Net-Zero standard and ambitious emissions reduction targets