Dispatcher

CMA CGM

. Organize, negotiate and manage the activities of service providers and carriers .

Posted 9/15/2026full-timeRemote • CzechiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing transport operations, including customs clearance, compliance monitoring, and documentation management. Proficient in utilizing operating systems and tools to enhance operational efficiency and customer satisfaction.

Highest-signal resume keywords

Transport Operations ManagementCustoms Clearance SupportMS Office ProficiencyCustomer KPI MonitoringTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transport Documentation ManagementOperational ReportingCompliance MonitoringInvoicing Records PreparationOrder Fulfillment Tracking

Soft Skills

Strong Communication SkillsLogical ThinkingAttention to DetailStress ResistanceTeam Spirit

Tools & Technologies

CEVA Operating SystemsMoveeEmail Tools

Industry Keywords

Transport Market KnowledgeOperational StandardsService Provider ManagementRecruitment and OnboardingLogistics

About the role

Key responsibilities & impact

Organize, negotiate and manage the activities of service providers and carriers
Keep accurate, up-to-date records of all transport activities
Support customs clearance operations with the customs department
Monitor subcontractors’ compliance with operational standards
Oversee daily departmental operations and propose measures and action plans to improve results and resolve recurring issues
Prepare and manage transport documentation, including invoicing records
Monitor customer KPIs, order fulfillment and shipment consolidation for carriers
Handle customer requests and complaints, excluding audit non-conformities and cargo damage claims
Use CEVA operating systems, such as Movee, and individual clients’ portals
Track daily operational and administrative reporting tools
Stay informed about the transport market, competitors and customers
Support recruitment, onboarding and training of new colleagues

Requirements

What you’ll need

Secondary education (business, logistics or a related field is an advantage)
At least 1 year of experience in an operational role in a transport or vehicle-loading company
Proficient in MS Office (Word, Excel) and email tools
English knowledge on B2 level
Resistant to stress and able to work independently
Strong communication skills
Logical thinking and attention to detail
Team spirit

Benefits

Comp & perks

Attractive annual bonus
Flexibility to work from home
Courses and training opportunities
Contribution to supplementary pension insurance
Option to take out life insurance