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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and attention to detail while effectively managing customer support and invoicing processes. Proficient in Excel for data manipulation and reporting, with a focus on teamwork and organizational abilities.
Highest-signal resume keywords
Strong Analytical SkillsExcel Data ManipulationCustomer SupportTeam CollaborationAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManipulationFormulasLookupsFiltersPivot TablesGraphing Functions
Soft Skills
Problem SolvingOrganizational AbilitiesMultitaskingCost Mindedness
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Fleet OperationsRail OperationsCustomer InvoicingDomestic Program Tracking
About the role
Key responsibilities & impact- Assist with identification and tracking of units moving in the domestic program to ensure timely return to set port locations
- Respond to emails and street turn requests for domestic customers
- Provide clear and accurate customer support by phone
- Update reporting matrices to provide understanding and feedback on units moving throughout the network
- Assist with processing domestic customer invoices
- Track units for per diem issues and billing
- Communicate with the Equipment team to help supply potential surplus to customers
- Support other reporting functions and daily information flow
- Assist team members to ensure coverage and daily updates to back-office functions
- Perform miscellaneous related duties or projects as assigned
Requirements
What you’ll need- High School Diploma or GED required
- 1-2 years of general work experience required
- Attention to detail with problem solving abilities
- Proven ability to work in a team environment
- Cost minded and willingness to take on challenges
- Strong analytical skills
- General skillset in Excel, including data manipulation, formulas, lookups, filters, pivot tables, and graphing functions
- Proficient organizational and multitasking abilities
- Knowledge of Fleet and Rail operations preferred
- Bachelor’s Degree preferred
Benefits
Comp & perks- Performance-based bonuses
- Comprehensive benefits, including health insurance
- Retirement plans
- Tuition repayment
- Paid time off
- Professional development opportunities
