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Rights Advisor
CMHA BC. Provide prompt virtual and in-person independent rights advice meetings for people experiencing involuntary treatment under BC’s Mental Health Act or detention under the Adult Guardianship Act .
About the role
Key responsibilities & impact- Provide prompt virtual and in-person independent rights advice meetings for people experiencing involuntary treatment under BC’s Mental Health Act or detention under the Adult Guardianship Act
- Explain involuntary-patient status, relevant patient rights, available review and court options, and complaint-reporting options
- Assist patients with exercising their rights, including seeking second medical opinions, applying for review panel hearings, and connecting with legal service providers
- Provide referrals to lawyers, advocates, supports, and resources
- Arrange interpretation, cultural, and accessibility supports
- Support family members and personal supporters selected by the patient
- Complete initial and ongoing training and participate in a virtual BC-wide community of practice
- Enter case notes, records, and service delivery confirmation forms according to IRAS privacy standards
- Maintain confidential records and provide information and reports
- Participate in the IRAS complaints process and resolve problems as needed
Requirements
What you’ll need- Must be independent from designated facilities in BC and from the care, treatment, or supervision of patients on extended leave
- Must not be employed by, have privileges at, or provide health and social services at designated facilities under the Mental Health Act or delegated-authority teams/agencies under the Adult Guardianship Act
- Successfully complete all initial and ongoing mandatory IRAS training
- Undergo a Criminal Record Check including Vulnerable Sector
- Live within 25km of detaining facilities in their community, or within a reasonable distance based on the community location
- Access to reliable transportation to attend detaining facilities without significant travel costs
- Exceptional listening skills
- Calm, non-judgmental, accessible, and clear communication skills
- Diploma in Community Social Service
- Recent, related experience of two years
- Equivalent combination of education, training, and experience may be accepted
- Other qualifications determined to be reasonable and relevant may be accepted
- Valid Class 5 driver's license
- Reliable vehicle with adequate insurance where required
- Comfort with technology including video conferencing, case management, scheduling platforms, and Office 365
- Qualified candidates must live in the community where they provide in-person services
- Secure, stable internet and a highly private and secure workspace for remote or hybrid work
- Most meetings available Monday to Friday, 9am–5pm
- Ability to travel to detaining facilities for in-person meetings
Benefits
Comp & perks- Mileage and parking reimbursement in accordance with IRAS policies
- Computer, office supplies, and software necessary for the role
- Initial training, including in-depth training on the Mental Health Act, on paid time
- Ongoing training opportunities
- Community of practice with other Rights Advisors
- Support as needed
- Full-time, 37.5 hours per week