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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HCM HRIS implementations, project coordination, and client engagement, with strong organizational and communication skills. Proficient in managing multiple client systems and providing analytical support in a fast-paced environment.
Highest-signal resume keywords
HCM HRIS ImplementationProject CoordinationClient EngagementMS Office ProficiencyProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HCM Software ExperienceProject DocumentationTest Environment DevelopmentUser License SettingsImplementation Timeline Management
Soft Skills
Highly OrganizedDetail OrientedExcellent CommunicationMultitasking AbilityDiplomacy in Team Interactions
Tools & Technologies
ADPCeridianPaylocityWorkbrainMS Office Products
Industry Keywords
Public Cloud EngagementsConstruction IndustryEngineering IndustryProfessional ServicesU.S. Environments
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Travel may be required in support of client go-live engagements
- Work with Project Coordinators, HCM Project Coordinator, HCM consultants and clients to effectively deliver HCM HRIS implementations for Public Cloud engagements and ensure on-time delivery of services
- Identify and communicate with consultants and project coordinators as implementation timelines become excessively tight
- Work with HCM Support in resolution of client issues, and HCM programmers in product development
- Develop various test and demonstration environments for software presentations
- Set up client systems as required with relevant security and user license settings
- Work with HCM Project Coordinator and case software to record, assign, track and follow-up additional billable and non-billable work orders
- Record and store project documentation and communicate with project coordinators and clients as required
- Prepare reports and provide up-to-date information on implementations and work order progress for management as required
- Support Billing and AR Coordinator in queries and information, as required
- Participate in project and team meetings interacting and collaborating with team members as required
Requirements
What you’ll need- College/university degree - preferable in HR, Business, or equivalent experience
- Must have US work Visa and can travel to the US without any restrictions
- Experience with U.S. environments is an asset
- ADP, Ceridian, Paylocity, Workbrain, and HCM Software experience would be an asset
- Previous industry experience with Construction, Engineering, Professional Services or other firms is preferred
- Highly organized
- Detail oriented, and able to maintain information on multiple clients
- Ability to work with project coordinators and consulting staff and provide, or research, engagement status
- Ability to work with clients and identify, encapsulate client issues and envision and implement solutions
- Ability to work with new technologies as presented
- Demonstrated comfort and diplomacy working with different teams/end users on project/implementation requirements
- Strong ability to multitask within a fast paced and dynamic workplace
- Excellent communication and presentation abilities (written and oral), with strong analytical and problem-solving capabilities
- Proficiency using MS Office Products (Word, Excel, PowerPoint, Project and Outlook)
- Previous technical support experience or customer service experience (Optional)
Benefits
Comp & perks- Competitive benefits Package (including Health & Dental benefits)
- Paid vacation and personal days
- Townhall meetings where all employees are encouraged to participate in open discussions
- Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
- Outdoor lunch space, including picnic tables
- An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
- Health and Wellness webinars
- RRSP Matching Program after 2 years of employment
- Experience in a rapidly growing, socially responsible corporation
