Business Intelligence Analyst

CMMI

. Collect, aggregate, and analyze structured and unstructured data from multiple internal and external sources .

Posted 9/22/2026full-timeUnited StatesMid-LevelSenior💰 $106,000 - $116,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced skills in data analysis, business intelligence, and reporting, with a strong focus on developing dashboards and visualizations that drive business impact. Proficient in stakeholder management and data storytelling to effectively communicate insights and recommendations.

Highest-signal resume keywords

Data AnalysisBusiness IntelligenceSQLPower BIData Visualization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisBusiness IntelligenceStatistical MethodsForecastingRoot Cause AnalysisData IntegrationData QualityData CleaningData StorytellingDashboard Development

Soft Skills

Stakeholder ManagementInterpersonal SkillsFacilitation SkillsCommunication SkillsCollaboration

Tools & Technologies

Power BISQLDigital Analytics PlatformsERPCRM

Industry Keywords

Digital PerformanceExperience MeasurementJourney AnalyticsFeature Adoption ReportingMobile Banking Analytics

Tech Stack

Tools & technologies

CloudERPPythonSQLTableau

About the role

Key responsibilities & impact

Collect, aggregate, and analyze structured and unstructured data from multiple internal and external sources
Communicate findings and insights to stakeholders and provide business strategy recommendations for optimizing digital performance, adoption, containment, self-service, and experience outcomes
Develop, maintain, and manage advanced reporting, dashboards, scorecards, and BI solutions for mobile, online, and employee-facing digital products
Evaluate new digital enhancements before and after release by defining success measures, establishing baselines, monitoring adoption and performance, and identifying usability, journey, or experience opportunities
Identify, analyze, and interpret trends and patterns across digital journeys and prepare reports and visualizations including charts, dashboards, heat maps, funnels, and scorecards
Produce actionable KPI reports, identify operational improvement areas, and perform root cause analysis of digital performance or experience issues
Use analytics and metrics to improve processes and forecast potential costs, risks, member impacts, employee impacts, and benefits of initiatives
Connect data components across systems to support reliable reporting, visualization, and digital product performance measurement
Provide reporting solutions and respond to ad-hoc report requests across Digital and partner business areas
Create specifications for reports, analysis, dashboards, and measurement plans based on business needs and product objectives
Assist with practices, procedures, data definitions, measurement standards, and documentation for consistent Digital reporting
Develop relationships with team members, subject matter experts, product owners, journey owners, and leaders; work with senior management on complex issues
Lead small to medium projects and support larger initiatives improving Digital BI capabilities and digital experience measurement
Provide guidance to lower-level staff on analytic methods, dashboard design, stakeholder communication, and root cause analysis
Manage a portfolio of dashboards and analytic products, monitor usage and performance, and recommend enhancements, retirements, or governance changes

Requirements

What you’ll need

5+ years of experience in data analysis, business intelligence, reporting, or digital analytics
Advanced skill using business intelligence applications and/or cloud services to develop reporting, dashboards, and analytic solutions
Advanced knowledge of reporting capabilities from enterprise data platforms, ERP, CRM, digital analytics, product analytics, or database software vendors
Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis, experiment measurement, and root cause analysis
Advanced skill with data analysis tools and programming languages such as Python, R, SQL, or comparable analytic tools
Advanced knowledge of reporting and dashboarding best practices, data storytelling, data visualization, data research, and root cause analysis techniques
Strong stakeholder management skills, with demonstrated ability to influence business partners and translate complex analysis into clear recommendations
Advanced knowledge of data integration, data quality, cleaning, validation, metadata, and measurement governance techniques
Advanced research skills, including data research, business research, reporting and dashboarding best practices research, needs assessments, and digital performance analysis
Strong interpersonal, facilitation, and communication skills, with the ability to collaborate across technical and non-technical audiences
Bachelor's Degree in Business Administration, Statistics, Analytics, Information Systems, Computer Science, or related field, or equivalent combination of education, training, and experience is desired
Experience supporting mobile, online banking, digital product, digital experience, or employee-facing technology analytics is desired
Experience developing dashboards, scorecards, release measurement plans, funnel analysis, journey analytics, or feature adoption reporting is desired
Experience with Power BI, SQL-based data environments, digital analytics platforms, product telemetry, survey/voice-of-member data, or contact center/digital interaction data is desired
Must have SQL and Power BI (or similar Tableau)
Must be able to use data storytelling via executive presentations
Must be able to establish key metrics that drive business impact
Must be able to measure impact using event dates, pre-period and post-period comparisons, and accounting for unrelated trend factors
Must demonstrate stakeholder management by keeping teams updated on progress and obstacles
BRMi will not sponsor applicants for work visas for this position
This is a W2 opportunity only

Benefits

Comp & perks

Comprehensive Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Employer-Paid Short-Term and Long-Term Disability Insurance
401(k)
Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
Educational Assistance