Senior Business Intelligence Analyst

CMMI

. Support business decisions within the Digital department through quantitative and qualitative data analysis, reporting, and insights.

Posted 9/22/2026full-timeVienna • Virginia • United StatesSenior💰 $124,000 - $134,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced expertise in data analysis, business intelligence, and reporting, with a strong focus on developing actionable insights and optimizing digital performance. Proficient in stakeholder management and data storytelling to influence business decisions and enhance user experiences.

Highest-signal resume keywords

Data AnalysisBusiness IntelligenceSQLPower BIData Visualization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisBusiness IntelligenceStatistical MethodsForecastingRoot Cause AnalysisData IntegrationData QualityData CleaningData VisualizationData Storytelling

Soft Skills

Stakeholder ManagementInterpersonal SkillsFacilitation SkillsCommunication SkillsCollaboration

Tools & Technologies

Power BISQLDigital Analytics PlatformsERPCRM

Industry Keywords

Digital AnalyticsUser ExperiencePerformance MeasurementDashboardingJourney Analytics

Tech Stack

Tools & technologies

CloudERPPythonSQLTableau

About the role

Key responsibilities & impact

Support business decisions within the Digital department through quantitative and qualitative data analysis, reporting, and insights.
Evaluate the performance of new digital enhancements and steward the experience and performance of mobile, online, and employee-facing products.
Collect, aggregate, and analyze structured and unstructured data from internal and external sources.
Communicate findings and provide business strategy recommendations for optimizing digital performance, adoption, containment, self-service, and experience outcomes.
Develop, maintain, and manage advanced reports, dashboards, scorecards, and BI solutions.
Define success measures, establish baselines, monitor adoption and performance, and identify usability, journey, and experience opportunities before and after releases.
Identify and interpret trends and patterns across digital journeys; prepare reports and visualizations including charts, heat maps, funnels, and scorecards.
Produce actionable KPI reports, improvement opportunities, and root cause analyses.
Use analytics and metrics for process improvement and data-driven forecasts of costs, risks, impacts, and benefits.
Connect data components across systems to support reliable reporting and performance measurement.
Provide reporting solutions and respond to ad-hoc requests across Digital and partner business areas.
Create specifications for reports, analyses, dashboards, and measurement plans.
Improve reporting practices, procedures, data definitions, measurement standards, and documentation.
Develop relationships with team members, subject matter experts, product owners, journey owners, and leaders; work with senior management on complex issues.
Lead small to medium projects and support larger Digital BI and experience-measurement initiatives.
Guide lower-level staff on analytic methods, dashboard design, stakeholder communication, and root cause analysis.
Manage a portfolio of dashboards and analytic products and recommend enhancements, retirements, or governance changes.

Requirements

What you’ll need

7+ years of experience in data analysis, business intelligence, reporting, or digital analytics.
Advanced skill using business intelligence applications and/or cloud services to develop reporting, dashboards, and analytic solutions.
Advanced knowledge of reporting capabilities from enterprise data platforms, ERP, CRM, digital analytics, product analytics, or database software vendors.
Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis, experiment measurement, and root cause analysis.
Advanced skill with data analysis tools and programming languages such as Python, R, SQL, or comparable analytic tools.
Advanced knowledge of reporting and dashboarding best practices, data storytelling, data visualization, data research, and root cause analysis techniques.
Strong stakeholder management skills, with demonstrated ability to influence business partners and translate complex analysis into clear recommendations.
Advanced knowledge of data integration, data quality, cleaning, validation, metadata, and measurement governance techniques.
Advanced research skills, including the ability to complete data research, business research, reporting and dashboarding best practices research, needs assessments, and digital performance analysis.
Strong interpersonal, facilitation, and communication skills, with the ability to collaborate across technical and non-technical audiences.
Bachelor's Degree in Business Administration, Statistics, Analytics, Information Systems, Computer Science, or related field, or equivalent combination of education, training, and experience (desired).
Experience supporting mobile, online banking, digital product, digital experience, or employee-facing technology analytics (desired).
Experience developing dashboards, scorecards, release measurement plans, funnel analysis, journey analytics, or feature adoption reporting (desired).
Experience with Power BI, SQL-based data environments, digital analytics platforms, product telemetry, survey/voice-of-member data, or contact center/digital interaction data (desired).
Must have SQL and Power BI (or similar, such as Tableau).
Must be able to perform data storytelling via executive presentations, establish key metrics, measure impact using pre-period and post-period analysis, and account for unrelated trend factors.
Must manage stakeholders by keeping various teams updated on progress and obstacles.
BRMi will not sponsor applicants for work visas for this position.
This is a W2 opportunity only.

Benefits

Comp & perks

Comprehensive Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Employer-Paid Short-Term and Long-Term Disability Insurance
401(k)
Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
Educational Assistance