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Administrative Assistant II
CNA Insurance. Provide proactive administrative and logistical support to leaders in Commercial Underwriting .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while providing proactive administrative support to leaders in Commercial Underwriting. Proficient in managing complex schedules, coordinating travel, and preparing reports and presentations using Microsoft 365 and data analysis tools.
Highest-signal resume keywords
Administrative SupportCalendar ManagementMicrosoft 365 ProficiencyData AnalysisCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Calendar ManagementExpense ReportingData AnalysisReport PreparationPresentation DevelopmentInvoice ProcessingAccounts PayableTravel CoordinationSalesforce ManagementVersion Control
Soft Skills
Organizational SkillsInterpersonal SkillsProblem-SolvingCollaborationProfessional Judgment
Tools & Technologies
Microsoft 365SalesforcePower BILookerAI Productivity Tools
Industry Keywords
Commercial UnderwritingProfessional ServicesCorporate EnvironmentConfidential Information HandlingMeeting Logistics
About the role
Key responsibilities & impact- Provide proactive administrative and logistical support to leaders in Commercial Underwriting
- Manage complex calendars, meeting logistics, and scheduling; anticipate conflicts and resolve issues independently
- Coordinate end-to-end travel arrangements and process expense reports
- Draft, prepare, and distribute correspondence, reports, presentations, and meeting materials
- Prepare datasets, reports, and presentation materials for senior leadership and meetings
- Maintain electronic files, SharePoint sites, and databases with version control
- Handle sensitive and confidential information discreetly
- Support broker and agency activities
- Update business opportunities, relationships, and reporting in Salesforce and internal systems
- Support onboarding, changes, and agency needs with internal teams
- Gather data and prepare analyses, reports, and presentations
- Serve as a point of contact for leaders and internal partners
- Identify solutions and escalate complex issues appropriately
- Assist with special projects and coordinate meetings, events, and team activities
- May support facilities and office operations, including supplies, equipment, and vendors
- Process invoices, accounts payable activities, and operational requests
Requirements
What you’ll need- Some college coursework preferred (Business, Accounting, Marketing, or related field)
- Typically 4+ years of administrative experience, preferably supporting leaders or teams in a professional services or corporate environment
- Strong written and verbal communication skills with professional judgment and tone
- Excellent organizational skills with the ability to manage multiple priorities and deadlines
- Strong interpersonal skills with the ability to collaborate effectively across levels and functions
- Ability to work independently, anticipate needs, and resolve issues proactively
- Intermediate proficiency in Microsoft 365 (Outlook, Teams, Word, PowerPoint, Excel); strong PowerPoint and Excel skills preferred
- Experience using AI productivity tools (e.g., Copilot or similar) and comfort learning new technologies
- Familiarity with data analysis or reporting tools (e.g., Power BI, Looker) is a plus
Benefits
Comp & perks- Comprehensive and competitive benefits package
- Benefits supporting physical, financial, emotional, and social wellbeing goals
- Reasonable accommodations for qualified individuals with disabilities in the recruitment process