Claims Consultant – Advertising, Personal Injury

CNA Insurance

. Strategically manage and resolve highly complex claims involving personal and advertising injury exposures .

Posted 11/9/2026full-timeUnited StatesSeniorLead💰 $72,000 - $141,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced expertise in managing complex claims, including personal and advertising injury exposures, while effectively negotiating settlements and coordinating litigation strategies. Proficient in analyzing claims activities and presenting findings to management and stakeholders.

Highest-signal resume keywords

Claims ManagementNegotiation SkillsAnalytical SkillsInsurance PrinciplesCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisCoverage Position FormulationSettlement Strategy DevelopmentCost-Benefit AnalysisLitigation ManagementInvestigation ManagementData Input AccuracyRegulatory KnowledgeAdvanced Technical ExpertiseProduct-Specific Expertise

Soft Skills

Problem-Solving SkillsPresentation SkillsAdaptabilityPrioritizationTeam Guidance

Tools & Technologies

Microsoft Office SuiteBusiness-Related Software

Certifications & Qualifications

Professional Designation

Industry Keywords

Claims PrinciplesInsurance PracticesJurisdictional IssuesSubrogationSalvage

About the role

Key responsibilities & impact

Strategically manage and resolve highly complex claims involving personal and advertising injury exposures
Review coverage and formulate coverage position letters based on jurisdictional issues and relevant case law
Manage complex investigations involving coverage, liability, compensability and damages
Determine settlement or litigation strategies for major claims
Manage loss costs, claim expenses, investigative activity and litigation
Post appropriate reserves and coordinate discovery and litigation strategy
Negotiate complex settlement packages and authorize payments within scope of authority
Coordinate third-party recovery with the subrogation/salvage unit
Recommend claims processes and resolution strategies to management
Analyze claims activities and prepare and present reports to management, internal business partners and clients
Work with attorneys, account representatives, agents, doctors and insureds
Keep current on state/territory regulations, industry activity and trends
Provide guidance to less experienced claims staff and other functional areas
Accurately input claim data and relevant business information

Requirements

What you’ll need

Bachelor's degree or equivalent experience
Professional designation preferred
Typically a minimum eight years claims experience
Advanced technical and product-specific expertise
Knowledge of insurance and claims principles, practices and procedures
Strong communication, negotiation and presentation skills
Advanced analytical and problem-solving skills
Knowledge of Microsoft Office Suite and other business-related software
Ability to evaluate claims based on cost-benefit analysis
Ability to comprehend complex claim facts and issues and articulate analyses
Ability to manage and prioritize multiple projects
Ability to adapt to change and value diverse opinions and ideas

Benefits

Comp & perks

Comprehensive and competitive benefits package
Benefits for employees and family members supporting physical, financial, emotional and social wellbeing goals
Reasonable accommodations for qualified individuals with disabilities in the recruitment process