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Commercial Auto Claims Consultant
CNA Insurance. Manage highly complex Commercial Auto claims, including coverage, liability, compensability and damages .
About the role
Key responsibilities & impact- Manage highly complex Commercial Auto claims, including coverage, liability, compensability and damages
- Determine whether major claims should be settled or litigated and implement resolution strategies
- Manage investigations, litigation, reserves, discovery and litigation strategy
- Negotiate complex settlement packages and authorize payments within scope of authority
- Coordinate third-party recovery with subrogation and salvage units
- Recommend claims processes and resolution strategies to management
- Analyze claims activities and prepare and present reports to management, internal business partners and clients
- Work with attorneys, account representatives, agents, doctors and insureds on complex claims
- Monitor state and territory regulations, industry activity and trends
- Provide guidance to less experienced claims staff and other functional areas
- Enter accurate claim and business-outcome data
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- Typically a minimum eight years claims experience
- Advanced technical and product-specific expertise in commercial claims
- Knowledge of insurance and claims principles, practices and procedures
- Strong communication, negotiation and presentation skills
- Advanced analytical and problem-solving skills
- Ability to manage and prioritize multiple projects
- Knowledge of Microsoft Office Suite and other business-related software
- Ability to evaluate claims based on cost-benefit analysis
- Ability to comprehend and articulate complex claim facts and issues
- Professional designation preferred
Benefits
Comp & perks- Flexible, hybrid work schedule
- Comprehensive and competitive benefits package
- Benefits supporting physical, financial, emotional and social wellbeing goals
- Reasonable accommodations for qualified individuals with disabilities