Manager, Human Resources – Employee Relations

CNA Insurance

. Serve as the primary HR point of contact for choir directors and staff .

Posted 10/2/2026full-timeEasthampton • Massachusetts • United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive HR expertise with a focus on multi-state labor law compliance, employee relations, and performance management. Proficient in onboarding, benefits administration, and maintaining personnel documentation while fostering a positive organizational culture.

Highest-signal resume keywords

5+ Years Of HR ExperienceEmployment Law KnowledgeEmployee Relations ManagementOnboarding And Training CoordinationPayroll Compliance And Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementLeave AdministrationBenefits CoordinationPersonnel Records ManagementCompliance TrainingConflict ResolutionDocumentation MaintenancePayroll ProcessingWorkers' Compensation ManagementMulti-State Labor Law Compliance

Soft Skills

Strong Communication SkillsDiscretion And Professionalism

Industry Keywords

HR ProcessesEmployee RelationsOrganizational DesignMember ExperiencePTO Tracking

About the role

Key responsibilities & impact

Serve as the primary HR point of contact for choir directors and staff
Manage employee-relations issues, member-relations escalations, and sensitive conversations
Support performance management, coaching, corrective action, and terminations
Maintain personnel files and documentation
Monitor multi-state labor law and payroll compliance
Oversee compliance training and required postings
Manage workers' compensation cases and leave programs, including FMLA, disability, and maternity leave
Provide regular compliance and payroll reports to leadership
Coordinate hiring and onboarding with the managed HR/payroll provider
Manage background checks and required employment documentation
Lead onboarding and training for new employees
Partner with the managed payroll provider on payroll processing and compliance
Coordinate payroll garnishments and PTO/sick-time tracking
Support benefits administration and employee questions
Build practical HR processes, policies, and documentation
Support organizational design, role clarity, and communication standards
Help strengthen culture, consistency, and the member experience across all choirs

Requirements

What you’ll need

5+ years of HR experience, preferably in multi-state environments
Strong knowledge of employment law, compliance, and payroll coordination
Experience administering onboarding, leave and PTO administration, benefits coordination, and personnel records
Deep experience with employee relations and conflict resolution
Ability to manage sensitive issues with discretion and professionalism
Strong communication and documentation skills

Benefits

Comp & perks

Support from CIP Group's managed payroll and HR advisory services
Partnership with the Executive and Creative Director and Director of Operations
Mission-driven arts organization culture focused on people, music, and community
Full-time hybrid work arrangement
Some travel for organizational meetings and events