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CNA Insurance

Surety Marketing Representative

CNA Insurance

. Serve as the link between CNA Surety and agent customers and as an extension of the underwriting team .

Posted 11/4/2026full-timeRemote • United StatesJuniorMid-Level💰 $54,000 - $103,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expert-level knowledge of CNA Surety products and services while effectively executing sales strategies to generate premium growth and enhance customer relationships. Proficient in utilizing technology for presentations and training, with a strong focus on customer service and market intelligence.

Highest-signal resume keywords
Sales Strategy ExecutionCustomer Relationship ManagementInsurance and Surety Industry KnowledgePresentation SkillsTerritory Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SalesBusiness DevelopmentMarket Intelligence GatheringAnalytical Problem-SolvingAccounting Knowledge
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsTeam CollaborationAttention to Detail
Tools & Technologies
Microsoft Office SuiteAgent Automation ServicesBusiness-Related Software
Certifications & Qualifications
Bachelor's Degree or Equivalent ExperienceValid Driver's License
Industry Keywords
Surety Bond EducationPublic RelationsBrand AwarenessAgency AppointmentsLegislative Activities

About the role

Key responsibilities & impact
  • Serve as the link between CNA Surety and agent customers and as an extension of the underwriting team
  • Execute business strategies through regular in-person and virtual sales calls to assigned agencies
  • Generate and increase premium with assigned agencies to achieve corporate and individual sales goals
  • Perform public relations to improve brand and product awareness and project a professional corporate image
  • Develop expert-level knowledge of CNA Surety products and services to educate agency customers
  • Conduct sales calls to build relationships, brand loyalty, retention and new premium growth
  • Use technology resources and presentations to address customer needs and deliver selling strategies
  • Educate and train agents on agent automation services and product or technology changes
  • Manage territory logistics, daily and weekly virtual contacts, and monthly in-person agency visits
  • Contact agents and prospects to generate increased production
  • Handle agent complaints and gather details for resolution
  • Prospect for new agency appointments and business opportunities
  • Identify agents with growth opportunities and appoint them or add them to the prospect list
  • Collaborate with leadership, underwriting and internal and external customers on sales strategies and new business
  • Gather and record agency and market intelligence for the territory and key markets
  • Collaborate with Underwriting on market alignment, sales and marketing plans and premium growth
  • Participate in industry and agency associations
  • Research, monitor and report legislative activities affecting company operations
  • Contact governmental agencies as needed for information gathering and surety bond education
  • Use reporting to identify delinquent accounts and assist with accounts receivable collection
  • Perform additional duties as assigned

Requirements

What you’ll need
  • Bachelor's degree or equivalent experience in sales or business development, or customer-facing role
  • Minimum of 2-3 years’ experience in sales and/or marketing
  • Valid Driver's License
  • Exceptional interpersonal, communication, sales and telephone skills
  • Ability to confidently and effectively interact with internal and external customers/partners and deliver impactful presentations
  • Ability to provide highest level of customer service, actively seek out new business opportunities and meet or exceed sales goals
  • Highly organized with attention to detail and ability to work independently on multiple tasks efficiently
  • Ability to adapt and collaborate within a team environment
  • Strong knowledge of insurance and surety industry practices
  • Accounting or business-related experience
  • Strong analytical and creative problem-solving skills
  • Willingness and ability to travel as needed
  • Proficient knowledge of Microsoft Office Suite and ability to learn other business-related software

Benefits

Comp & perks
  • Comprehensive and competitive benefits package
  • Benefits supporting employees’ and family members’ physical, financial, emotional and social wellbeing goals
  • Reasonable accommodations for qualified individuals with disabilities