Workers Compensation Claims Technician

CNA Insurance

. Perform routine processing of the least complex claims following established procedures .

Posted 9/15/2026full-timeBrea • California • United StatesMid-LevelSenior💰 $35,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims handling procedures and documentation, with a strong ability to verify accuracy and validity of claims. Proficient in utilizing medical and pharmaceutical fee schedules within workers' compensation claims while maintaining high productivity and quality standards.

Highest-signal resume keywords

Claims Handling ProceduresWorkers' Compensation ClaimsMicrosoft Office SuiteInterpersonal SkillsDetail-Oriented

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingClaim ResolutionDocumentation VerificationStatistical ReportingSubrogation Identification

Soft Skills

Communication SkillsIndependenceProductivity

Tools & Technologies

Claims SystemsBusiness-Related Software

Industry Keywords

Insurance ProductsMedical Fee SchedulesPharmaceutical Fee Schedules

About the role

Key responsibilities & impact

Perform routine processing of the least complex claims following established procedures
Receive new claim notices, confirm coverage, verify applicability and establish claim files
Review routine claims using preset procedures to determine claim resolution
Collaborate with insureds, claimants, and repair or replacement suppliers on routine matters
Verify accuracy and validity of bills and estimates
Obtain backup documentation to substantiate claims
Identify depreciation or subrogation potential in first-party claims
Utilize medical and pharmaceutical fee schedules in workers’ compensation claims
Maintain files and prepare standard statistical reports
Assist with training other Claims Technicians and special project work
Update claims systems

Requirements

What you’ll need

High school diploma, GED or equivalent experience
Typically a minimum three years of experience
Knowledge of claims handling procedures and documentation
Knowledge of applicable insurance products
Good interpersonal and communication skills
Demonstrated ability to work at high levels of productivity and quality
Ability to work independently on multiple tasks
Detail-oriented
Knowledge of Microsoft Office Suite and other business-related software
Some college preferred

Benefits

Comp & perks

Comprehensive and competitive benefits package
Benefits supporting physical, financial, emotional and social wellbeing goals
Reasonable accommodations for qualified individuals with disabilities