Business Analyst, Sales Technology

CNO Financial Group

. Lead business analysis for enterprise licensing initiatives by eliciting, analyzing, documenting, and validating requirements, process flows, and expected outcomes .

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSenior💰 $54,900 - $82,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis and process improvement, with a strong focus on requirements elicitation, testing methodologies, and data analysis. Proficient in utilizing reporting tools and maintaining detailed documentation to drive operational efficiency and support enterprise licensing initiatives.

Highest-signal resume keywords

Business AnalysisRequirements ElicitationUser Acceptance TestingData AnalysisInsurance Licensing Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringProcess AnalysisTest PlanningDefect ManagementRoot-Cause AnalysisData ValidationProcess ImprovementDocumentationImpact AssessmentRegression Testing

Soft Skills

Analytical SkillsCritical-ThinkingProblem-SolvingFacilitation SkillsPresentation Skills

Tools & Technologies

Microsoft ExcelBusiness ObjectsReporting PlatformsAI Business Tools

Industry Keywords

Insurance OperationsLicensingOnboardingRenewalsHierarchy Maintenance

About the role

Key responsibilities & impact

Lead business analysis for enterprise licensing initiatives by eliciting, analyzing, documenting, and validating requirements, process flows, and expected outcomes
Develop and execute test plans, scenarios, cases, scripts, user acceptance testing, regression testing, process validation, and post-implementation verification
Document and track defects through resolution
Serve as the enterprise licensing subject-matter expert during project planning, testing, implementation, and issue resolution
Analyze processes, systems, and operational data to identify service gaps, recurring issues, manual work, control needs, and automation opportunities
Partner with technology teams and sales stakeholders to assess upstream and downstream impacts and recommend practical solutions
Produce operational and ad hoc reports by extracting and analyzing data from Business Objects and other reporting sources
Monitor implemented changes and validate intended outcomes
Maintain accurate project and testing documentation
Use approved AI and business tools to improve analysis, reporting, and efficiency

Requirements

What you’ll need

Bachelor’s degree in business administration, Computer Science, Information Systems, Operations, or 8 years of related work experience
3 years of experience in business analysis, insurance operations, licensing, process improvement, or testing, including requirements gathering, data analysis, reporting, and stakeholder collaboration
Strong knowledge of business analysis practices, including requirements elicitation, process analysis, user stories, acceptance criteria, documentation, and impact assessment
Working knowledge of software testing and quality-assurance practices, including test planning, user acceptance testing, regression testing, defect management, and results validation
Knowledge of insurance agent licensing, appointments, onboarding, renewals, assignments, hierarchy maintenance, and terminations, or ability to quickly develop this expertise
Strong analytical, critical-thinking, research, root-cause analysis, and problem-solving skills
Excellent written, verbal, facilitation, and presentation skills
Ability to work independently, manage multiple priorities, maintain detailed documentation, and deliver accurate, high-quality work
Advanced proficiency in Microsoft Excel, including pivot tables, data analysis, data validation, lookups, and organizing and interpreting large data sets
Experience with Business Objects or comparable reporting platforms
Not eligible for visa sponsorship
Ability to work Central or Eastern Time hours
All work must be performed within the United States

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Performance-based bonus or sales incentive
401(k) retirement plan with company match
Short-term & long-term disability insurance
Paid time off and 10 corporate holidays
Paid parental leave
Company-paid life insurance
Mental & Financial Well-Being Resources
Flexible work environment
Fully remote work from any US-based location
Occasional travel to corporate offices may be required
Access to corporate offices for associates living within 60 miles of Carmel, IN, Chicago, IL, or Orlando, FL