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Senior Business Applications Specialist
Coates Group. Ensure enterprise business applications remain secure, reliable, available, and aligned with business needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce administration and configuration, with a strong focus on Revenue Cloud and ERP integration. Proficient in managing application releases and ensuring compliance with security standards while delivering scalable solutions aligned with business needs.
Highest-signal resume keywords
Salesforce AdministrationRevenue Cloud ConfigurationAzure DevOps ManagementEnterprise Application SecurityAgile Delivery Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationERP IntegrationTechnical AnalysisSolution DesignApplication DeploymentBusiness Process SupportUser Story TranslationIssue ResolutionSaaS Platform AdministrationCompliance Standards
Soft Skills
CollaborationKnowledge SharingProblem Solving
Tools & Technologies
SalesforceAzure DevOpsDocuSignMuleSoftFreshserviceJotformSurvey VistaAvalara
Certifications & Qualifications
Salesforce AdministratorPlatform App BuilderPlatform Developer IRevenue Cloud CertificationCPQ SpecialistCSM Certification
Industry Keywords
Quote-to-Cash ProcessesBusiness ContinuityAgile/ScrumITSMEnterprise Business Applications
Tech Stack
Tools & technologiesAzureCloudERPITSM
About the role
Key responsibilities & impact- Ensure enterprise business applications remain secure, reliable, available, and aligned with business needs
- Deliver scalable application solutions meeting documented business requirements and acceptance criteria
- Configure and administer Salesforce platforms supporting sales, service, and operational processes
- Support and enhance Quote-to-Cash processes across Salesforce Revenue Cloud and ERP platforms
- Produce technical analysis, solution designs, and implementation documentation
- Translate user stories and business requirements into effective technical solutions
- Collaborate with Business Process Specialists, Business Analysts, Quality Assurance, and technical team members
- Promote secure solution design and compliance with organizational security standards
- Ensure solutions are maintainable, supportable, and aligned with platform best practices
- Manage application releases using Azure DevOps, source control, and established deployment practices
- Resolve application, integration, and deployment issues within agreed service levels
- Adhere to branching, pull request, code review, and release governance standards
- Support business continuity through proactive monitoring, issue prevention, and knowledge sharing
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or a related discipline
- 5+ years of experience administering, configuring, and supporting enterprise business applications in a complex business environment
- 5+ years of Salesforce administration, configuration, and development experience, including Revenue Cloud, Service Cloud, Field Service, and Experience Cloud
- Experience supporting modern ERP platforms and integrating business processes across CRM, ERP, and related enterprise applications
- Experience configuring and administering SaaS platforms including DocuSign, Avalara, Jotform, Survey Vista, Freshservice, or similar solutions
- Strong knowledge of Azure DevOps, source control, Agile delivery methodologies, and enterprise application security principles
- Salesforce certifications such as Administrator, Platform App Builder, Platform Developer I, Revenue Cloud, or CPQ Specialist
- Microsoft Azure, Azure DevOps, MuleSoft, ERP platform, ITSM, or related enterprise application certifications
- Agile/Scrum exposure or certification (CSM, Scrum Foundations)
Benefits
Comp & perks- Annual market competitive bonus program
- Thrive Program with a suite of flexible work options
- Dedicated time to prioritize health and wellbeing
- Virtual yoga or meditation sessions
- Global Wellness paid day off
- Give Back Day
- Rapid career advancement opportunities
- Equality + Empowerment Initiatives