Coates Group

People Operations

• Act as a trusted advisor to ELT leaders and SLT members on people, workforce and organisational matters
• Influence leadership decisions through data, insights and commercial understanding
• Build partnerships with leaders to identify opportunities and address organisational challenges
• Develop and execute measurable segment people plans aligned with the Global People Strategy
• Lead workforce planning to identify future headcount, skills mix and capability needs
• Design and deliver talent management, succession planning and leadership pipeline programs
• Coach senior leaders to build high-performing, accountable and inclusive teams
• Improve employee engagement, culture and performance outcomes using enterprise frameworks
• Lead organisational design and change management initiatives
• Lead implementation of enterprise people programs and frameworks within the segment
• Provide expert guidance on employee relations matters and manage or escalate high-risk matters to the CPO

Senior People & Culture Business Partner

Data Engineer

• Design, build, and lead the evolution of Coates’ next-generation enterprise data platform on AWS
• Architect and evolve a scalable, cost-efficient AWS data platform for enterprise analytics, reporting, and future AI capabilities
• Design and implement production-grade batch and near-real-time data pipelines and processing frameworks
• Define enterprise standards for data architecture, modeling, observability, reliability, and platform performance
• Lead technical decisions across tooling, infrastructure, data design, scalability, and operational efficiency
• Implement and maintain infrastructure-as-code, CI/CD pipelines, and automated deployment practices
• Enable governed data products through scalable semantic layers, curated datasets, and transformation standards
• Provide hands-on technical leadership, mentoring, and architectural direction for data engineers and cross-functional stakeholders

Data Engineering Lead

Technical Project Manager

• Execute software development/delivery squads and projects day to day
• Deliver projects on time, within budget and scope, and with quality
• Proactively manage project risks, mitigate risks, identify and escalate project variance
• Partner with internal and external stakeholders to meet business objectives
• Define and document project deliverables and timelines
• Hold stakeholders accountable for their responsibilities
• Develop, maintain, and report on squad progress throughout the SDLC and/or project plan
• Lead scrum teams, manage sprints and agile cadences, and oversee end-to-end project schedules
• Participate in working groups and steering committees
• Manage project execution through risk and issue management, monitoring, tracking, reporting, workflow, quality assurance, change, and communication management
• Manage cross-stream internal and external project dependencies
• Align technical deliverables with business objectives
• Review functional specifications, solution design, and user stories to map requirements, identify dependencies, and establish a critical path

Technical Project Manager – Delivery Lead

Administration

• Administer U.S. and Canada benefits programs and serve as the primary liaison among employees, benefits brokers, carriers, and vendors
• Respond to employee questions, resolve benefits issues, escalate complex matters, and provide timely and accurate information
• Administer leave-of-absence programs across the U.S. and Canada, including communications, documentation, case coordination, tracking, and compliance
• Manage benefits enrollments, qualifying life event changes, terminations of coverage, and other updates across HiBob, ADP, carrier platforms, and related systems
• Partner on benefits renewals, plan design changes, employee communications, and ongoing administration
• Facilitate People & Culture onboarding for new hires
• Support offboarding activities, benefits-related communications, and compliance items
• Create, maintain, and update employee handbooks, policies, procedures, and related documentation
• Administer employee wellbeing and engagement initiatives for North America
• Partner with payroll and finance on benefits deductions, leave-related pay changes, payroll updates, and audits
• Provide backup support for North American payroll processing
• Respond to employee, manager, vendor, and external inquiries related to People & Culture policies, benefits, leaves, and processes
• Support People & Culture projects, benefits initiatives, compliance activities, and process improvements
• Coordinate global mobility administration, including immigration documentation, case tracking, records maintenance, and coordination with employees, managers, and immigration partners

Benefits Administrator

Director

• Lead the strategic redesign of Coates' global contract manufacturing network, including site selection, capacity planning, and production transfers
• Drive manufacturing and quality maturity across the Global segment
• Build, lead, and develop a high-performing global manufacturing and quality organisation
• Act as a change leader across Product, Engineering, Supply Chain, Finance, Legal, and Commercial teams
• Own manufacturing engineering and strategy, including site selection, transfer projects, capacity planning, and operational risk management
• Build global supplier and manufacturing partner relationships
• Provide strategic leadership in scaling operations for business growth, new markets, and technologies
• Introduce and evolve a Global Quality Management System aligned to ISO and regulatory/customer standards
• Establish and monitor quality KPIs and lead CAPA processes
• Ensure products meet regulatory, environmental, and safety standards
• Champion compliance initiatives, training, documentation, and certification
• Identify and mitigate operational, quality, and compliance risk across the supply chain and manufacturing network

Director, Global Manufacturing – Quality Transformation

Software Engineer

• Enable engineering squads to deliver reliable, maintainable, and high-quality software solutions
• Remove engineering blockers and support predictable outcomes in partnership with Delivery leadership
• Act as a chapter-style leader for engineers and technical leads
• Build capability, set standards, and drive consistent engineering practices across squads
• Ensure sound technical design and implementation while managing technical debt and complexity
• Embed quality-by-design, including testability, code quality, and CI/CD discipline
• Partner with QA to achieve agreed quality outcomes
• Own operational health, reliability, performance, and readiness across production and pre-production environments
• Lead and develop permanent and partner engineers, including performance management, engagement, and integration
• Manage dependencies and improve delivery flow in partnership with Product and Delivery
• Partner with Product, Delivery, and QA leadership to achieve business and customer outcomes

Director, Engineering

• Manage end-to-end delivery of technical projects, including requirements gathering, milestone planning, technical solutioning, documentation, execution, and final delivery
• Act as the main client-facing point of contact for technical projects
• Set expectations around scope and timelines and reprioritize as needed
• Collaborate with Engineering, Content, Ops/DevOps, Deployment, and client teams
• Identify risks, create mitigation strategies, and resolve project roadblocks
• Maintain transparent communication with internal and external stakeholders
• Use Jira, Confluence, and Asana dashboards for project visibility and performance tracking
• Identify and implement project delivery process improvements
• Facilitate Agile processes and scrum ceremonies
• Drive prioritization and foster continuous improvement within engineering teams

• Administer U.S. and Canada benefits programs and serve as the primary liaison among employees, benefits brokers, carriers, and vendors
• Respond to employee questions, resolve benefits issues, escalate complex matters, and provide timely and accurate information
• Administer U.S. and Canada leave-of-absence programs, including communications, documentation, case coordination, tracking, and compliance
• Manage benefits enrollments, qualifying life event changes, terminations of coverage, and benefits-related updates across HiBob, ADP, carrier platforms, and related systems
• Partner on benefits renewals, plan design changes, employee communications, and ongoing administration
• Facilitate People & Culture onboarding for new hires
• Support offboarding activities, including benefits-related communications and compliance items
• Create, maintain, and update employee handbooks, policies, procedures, and related documentation
• Administer employee well-being and engagement initiatives for North America
• Partner with payroll and finance on benefits deductions, leave-related pay changes, payroll updates, and audits
• Provide backup support for North America payroll processing
• Respond to employee, manager, vendor, and external inquiries about People & Culture policies, benefits, leaves, and related processes
• Support People & Culture projects, benefits initiatives, compliance activities, and process improvements
• Coordinate global mobility administration, including immigration documentation, case tracking, records maintenance, and coordination with employees, managers, and immigration partners