Credit & Collection Manager

Coconut Careers

. Apply customer payments from lockbox, ACH, wire transfers, credit cards, and checks into the accounting system .

Posted 9/15/2026full-timeRemote • PhilippinesJuniorMid-Level💰 $1,100 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cash application processes, including payment posting, reconciliation, and month-end close activities, while ensuring compliance with internal controls and audit readiness. Strong communication and problem-solving skills are essential for collaborating with teams and resolving customer payment discrepancies.

Highest-signal resume keywords

Accounts Receivable ExperienceCash Application ExpertiseStrong Excel SkillsERP Systems ExperienceCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash PostingReconciliationData EntryPayment DiscrepanciesMonth-End CloseAudit PreparationInternal ControlsProcess ImprovementUnapplied Cash ManagementPayment Adjustment

Soft Skills

Problem-SolvingAttention to DetailCommunicationCollaborationCustomer Service

Tools & Technologies

ERP SystemsElectronic Payment PlatformsAP/AR Automation Tools

Certifications & Qualifications

Associate’s Degree in BusinessBachelor’s Degree in AccountingBachelor’s Degree in Finance

Industry Keywords

Waste ManagementUtilitiesLogisticsAccountingFinance

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Apply customer payments from lockbox, ACH, wire transfers, credit cards, and checks into the accounting system
Research and resolve unapplied or misapplied cash transactions
Reconcile daily cash receipts to bank deposits and identify discrepancies
Maintain payment, adjustment, and discrepancy records for audit readiness and internal controls
Collaborate with AR, billing, and customer service teams to resolve payment issues and disputes
Communicate with customers to clarify remittance details and resolve discrepancies
Support customer account reconciliations and month-end close activities
Follow internal controls and company policies for accurate and compliant cash application
Assist with developing cash application procedures and recommending process improvements
Prepare audit, month-end close, and management reporting documentation
Perform additional duties, special projects, and ad hoc management requests

Requirements

What you’ll need

2+ years of experience in accounts receivable, cash application, or a related accounting role
Strong Excel and data entry skills with excellent attention to detail
Strong problem-solving skills with the ability to work independently in a high-volume environment
Experience with ERP systems and electronic payment platforms
Experience with AP/AR automation tools
Strong communication and customer service skills
Experience in waste management, utilities, logistics, or related industries
Experience with cash posting, reconciliation, unapplied cash, and payment discrepancies
Experience supporting month-end close, audits, and internal controls
Associate’s or bachelor’s degree in Business, Accounting, or Finance
English CEFR proficiency level required for application
Resume must follow the Coconut VA Profile Template and be in English
1-minute introduction video, preferably using Loom, with a valid link

Benefits

Comp & perks

Competitive Salary
13th Month Pay
12 days of PTO
12 paid US holidays
Maternity & Paternity Leave
Comprehensive Healthcare
Life Insurance
Mental Health Support
Milestone Gifts & Birthday Treats
Island getaways, virtual town halls, and regional meetups
Supportive network for learning, growth, and connection